At a Glance
- Tasks: Manage credit control, process payments, and handle customer queries.
- Company: Live to Help Recruitment, supporting a client in Stoke-On-Trent.
- Benefits: Competitive pay and opportunities for career growth.
- Other info: Ideal for those who thrive under pressure and enjoy problem-solving.
- Why this job: Join a dynamic team and make a difference in customer relations.
- Qualifications: Experience in credit control or customer service, strong IT skills required.
The predicted salary is between 25000 - 30000 € per year.
Live to Help Recruitment is working on behalf of our client in the Stoke-On-Trent area for a Credit Controller to ensure the smooth running of credit control with customers.
Role:
- Posting cash to customer accounts when received
- Chasing debt & instructing legal action when required
- Order checking on workflow system
- Dealing with customer queries by email & over the phone
About you:
- Have the ability to keep calm under pressure
- Strong IT Skills
- Confident and Persistent
- Experience in a similar role or a Customer Service based Role Required
If you think you are suitable for the role click apply.
Credit Controller employer: Live 2 Help recruitment
At Live to Help Recruitment, we pride ourselves on fostering a supportive and dynamic work environment in the Stoke-On-Trent area. As a Credit Controller, you will benefit from a culture that values teamwork and personal growth, with ample opportunities for professional development and career advancement. Our commitment to employee well-being is reflected in our flexible working arrangements and a strong emphasis on work-life balance, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for credit controller roles and practice your answers. We want you to feel confident and ready to showcase your skills under pressure.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in credit control or customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Credit Controller position. Share specific examples of how you've handled customer queries or chased debts successfully.
Showcase Your IT Skills:Since strong IT skills are a must, mention any relevant software or systems you’ve used in previous roles. We love tech-savvy candidates who can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Live 2 Help recruitment
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data, so brush up on your numerical skills. Be prepared to discuss how you've managed cash flow or resolved discrepancies in previous roles. This shows you’re not just familiar with the numbers but can handle them under pressure.
✨Showcase Your Communication Skills
Since the role involves dealing with customer queries over the phone and via email, practice articulating your thoughts clearly. Think of examples where you’ve successfully resolved customer issues or chased debts. This will demonstrate your confidence and persistence.
✨Familiarise Yourself with Legal Procedures
Understanding the legal aspects of debt collection is crucial. Brush up on any relevant laws or procedures that might come into play when instructing legal action. Being knowledgeable in this area will set you apart as a candidate who takes the role seriously.
✨Prepare for Pressure Scenarios
The ability to keep calm under pressure is key in this role. Think of past experiences where you had to manage stress effectively. Prepare to share these stories during the interview to illustrate your resilience and problem-solving skills.
