At a Glance
- Tasks: Lead a team of health coaches while managing your own caseload of participants.
- Company: Join Liva, a pioneering digital health company making a real impact on well-being.
- Benefits: Flexible remote work, continuous learning, and a supportive peer network.
- Other info: Commitment to diversity and inclusion with guaranteed interviews for disabled applicants.
- Why this job: Shape the future of healthcare and help thousands improve their lives.
- Qualifications: Degree in health-related field and experience in supervisory roles required.
The predicted salary is between 40000 - 50000 £ per year.
Since our inception in 2015 in Denmark, Liva has been a pioneer in the field of digital behaviour change. Our ambition is to empower 1 million people by 2030 to improve their health and well-being by preventing and managing chronic conditions through digitally-powered, evidence-based lifestyle interventions. Headquartered in Copenhagen and London, our collaborations with healthcare systems - including the NHS, life science companies and health insurers - allow us to impact lives at scale. We recently acquired Momenta, a leading developer and provider of evidence-based, outcome driven, healthy lifestyle solutions that help people negotiate the many day-to-day challenges they face in living healthier lives, with a focus on weight management.
We’ve big ambitions this year and, to help us achieve these we’re scaling our coaching team to support a range of healthcare programmes in the UK. To protect and elevate our delivery standards as we grow, we are looking for two Health Coach Supervisors to join our team.
What you’ll be doing
This is a dual-focus role designed for practitioners who want to develop their management careers without losing touch with patient impact. You will spend 50% of your week managing your own caseload of complex participants, modelling “gold-standard” delivery through our digital platform. The remaining 50% of your time will be spent supervising, mentoring, and auditing a dedicated small team of coaches (which may include a mix of employed team members and freelance associates).
Because high-quality clinical governance is at the heart of our NHS partnerships, this role requires regular travel across 13 UK regions to conduct in-person delivery observations, shadow new starters, and ensure absolute compliance with our clinical protocols.
- Clinical Quality Assurance (60%): Lead Liva’s formal quality assurance framework for your team. You will observe live sessions, review clinical notes, evaluate asynchronous video check-ins, and deliver structured, evidence-based feedback.
- Person-Centered Coaching (30-40%): Maintain your own active coaching practice, utilising advanced behaviour change techniques to support participants managing Type 2 Diabetes and complex comorbidities.
- Line Management & Mentorship: Conduct structured monthly 1:1s and formal quarterly performance reviews for employed team members, addressing capability concerns and driving professional development plans.
- Operational Coordination: Serve as the primary escalation point for complex clinical risks or safeguarding incidents, and lead caseload re-allocations smoothly when operational demands shift.
- On-the-Ground Governance: Travel across UK regions to observe live sessions, facilitate onboarding sign-offs, and provide quality assurance feedback to in-person delivery coaches.
You’ll have:
- A degree in a health-related field AND maintain an active registration with a relevant UK body, eg as a Registered Dietitian (HCPC) or Registered Nutritionist (ANutr/RNutr) (Highest Priority).
- Experience in a supervisory, line management, or clinical leadership role, with a track record of conducting formal quality assessments or performance reviews.
- Expert-level health coaching skills, with deep practical experience in motivational interviewing and behaviour change.
- Exceptional organisation skills, who can rigorously balance coaching targets with management deadlines.
- Tech skills, you can effortlessly navigate complex digital dashboards, electronic medical records, and team communication tools like Slack.
- A valid driving licence and the flexibility to travel regularly for regional in-person observations.
You’ll Get:
- Flexible Remote Base: Enjoy the comfort of working from home for your core digital coaching, administrative, and meeting blocks.
- Peer Support Network: You’ll collaborate closely with our Senior Health Coaches (who facilitate peer support sessions) and report directly to the Coach Manager, giving you a tight-knit support network.
- Continuous Learning: We believe in clinical excellence. You will receive programme-specific training, a thorough induction, and continuous access to up-to-date resources to keep your skills sharp.
- Impact at Scale: Drive the quality standards behind public health programs, making a measurable difference to thousands of lives.
- Structured Growth: A clear pathway that separates coaching expertise (Senior Coach track) from supervision and management (Supervisor track).
- Innovation: Shape the future of digital healthcare by blending human empathy with data-driven clinical protocols.
At Liva, we are a purpose-driven company; we go to work every day to help people live better lives. Our purpose is in our DNA, and we are always on the lookout for talented people eager to evolve and build a life-changing career within global health tech. We believe in doing business the right way. Liva is committed to eliminating discrimination and encouraging diversity amongst our workforce. We're committed to developing a representative workforce at all levels, and maintaining a working environment that promotes the health and wellbeing of our employees.
Guaranteed Interview scheme - As part of our commitment to the Government Disability Confident Initiative, we are offering a guaranteed interview scheme to anyone with a disability as defined by the Equality Act 2010. Liva will operate a fair, inclusive and transparent recruitment and selection process. If you require any reasonable adjustments throughout our interview process please let us know and will be happy to accommodate.
Health Coach Supervisor - 12 Month Fixed Term Contract employer: Liva Healthcare
Liva is an exceptional employer that prioritises employee growth and well-being, offering a flexible remote base for health coaching roles while fostering a supportive peer network. With a commitment to continuous learning and innovation in digital healthcare, employees have the opportunity to make a significant impact on public health programmes across the UK. Our inclusive work culture values diversity and provides structured pathways for career advancement, ensuring that every team member can thrive in their professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Health Coach Supervisor - 12 Month Fixed Term Contract
✨Get Involved in Wellness Communities
Dive into local wellness and health coaching communities, both online and offline. Join Facebook groups or forums where health coaches gather to share tips and opportunities. You never know when a connection might lead to a full-time gig at a place like Liva Healthcare!
✨Attend Wellness Workshops and Events
Search for wellness conferences, workshops, or meet-ups happening in your area. These events are goldmines for networking and often have job boards where you can find openings, including listings from companies like Liva Healthcare.
✨Showcase Your Skills Online
Create a personal blog or social media accounts focused on health and wellness coaching. Share your insights, tips, and success stories. This not only demonstrates your expertise but also increases your visibility to potential employers like Liva Healthcare.
✨Utilise Your Connections
Don't underestimate the power of word-of-mouth! After connecting with people at events or online, reach out to friends and acquaintances who are in the wellness industry. A simple coffee chat could land you a full-time role at Liva Healthcare!
We think you need these skills to ace Health Coach Supervisor - 12 Month Fixed Term Contract
Some tips for your application 🫡
Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!
Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!
Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.
Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!
How to prepare for a job interview at Liva Healthcare
✨Showcase Your Coaching Techniques
Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.
✨Demonstrate Your Knowledge of Wellness Tools
Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.
✨Align with Liva Healthcare's Values
Before the interview, dig deep into Liva Healthcare's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.
✨Prepare for Real-Life Scenarios
In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.
