At a Glance
- Tasks: Support daily operations, customer service, and club presentation in a lively padel environment.
- Company: Join Liv Padel at Four Ashes Golf Centre, a modern and community-focused padel club.
- Benefits: Competitive pay, holiday entitlement, pension contributions, and monthly court credits.
- Why this job: Be part of an exciting new sport and make a real impact in a friendly team.
- Qualifications: Strong interest in padel and experience in customer service or club management.
- Other info: Flexible shifts available with opportunities for training and staff social events.
The predicted salary is between 11 - 16 £ per hour.
Liv Padel is opening at Four Ashes Golf Centre in Dorridge, Solihull, bringing a fresh, modern and community-focused padel experience to the area. With three premium courts and a friendly atmosphere, we’re excited to welcome new team members who want to be part of something fun, active and growing.
Why Join Us?
- Work in a lively, social, health‑oriented environment
- Be part of an exciting new club and fast-growing sport
- Work with a supportive management and friendly team
- Have training opportunities and great perks including court access
Role Overview
The Team Member supports day‑to‑day operations, customer service, club presentation and administration. This role is part‑time/casual with flexible scheduling and a range of shift patterns to suit different people.
Key Responsibilities
- Customer Service and Administration: Greet all visitors warmly and assist with general enquiries such as bookings, purchases and information. Provide high-quality and friendly customer service in person, by phone and via email and assist with product knowledge. Support daily food & beverage service, racquet and ball sales and upselling where appropriate. Represent the club in a positive manner and embody the club values. Record customer feedback, escalating where appropriate and support incident reporting.
- Club Operations: Open or close the club and ensure smooth running of daily operations, enabling padel customers to have a great experience. Keep courts and social areas clean, tidy and welcoming. Follow and support Health & Safety guidelines, reporting issues or maintenance as needed. Facilitate matches, tournaments, sessions, events and be ready to jump in and play with a customer if their partner doesn’t turn up! Occasionally you may be required to perform duties outside this list as needed.
Key Requirements
- Strong interest in padel
- Experience running or managing a club or facility - hospitality, gyms, leisure clubs, sport facilities, tennis clubs etc.
- A team player, with the ability to work in a fast‑paced environment
- Genuine passion when engaging with individuals and delivering great customer service
- Strong communicator, organised, proactive and reliable
- Willingness to learn new systems
- First Aid/CPR qualified (preferred, not required)
What We Offer
- Hourly pay at competitive rates
- Holiday entitlement and pension contribution (accrued based on hours worked)
- A positive, supportive team culture
- Monthly padel credits for court use (for you + a friend/family member)
- Staff social events
- Potential for future training opportunities.
Job Type: Casual, part-time
Hours: 7-21 per week expected, potential for up to 35 per week
Shifts available: Standard (Mon‑Fri), Weekend, Evenings, Flexible
Right to work in the UK and DBS check required.
General Assistant in Dorridge employer: Liv Padel
Contact Detail:
Liv Padel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant in Dorridge
✨Tip Number 1
Get to know the company! Before you apply, check out Liv Padel's vibe and values. Follow them on social media, engage with their posts, and understand what makes them tick. This will help you stand out in interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for getting your foot in the door. A friendly chat can sometimes lead to a referral, which is golden!
✨Tip Number 3
Be ready to showcase your skills! When you land that interview, think of examples from your past experiences that highlight your customer service skills and teamwork. Prepare to discuss how you can contribute to the lively atmosphere at Liv Padel.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace General Assistant in Dorridge
Some tips for your application 🫡
Show Your Passion for Padel: When you're writing your application, let us know why you're excited about padel! Share any experiences you've had with the sport or how you see yourself contributing to our community-focused vibe at Liv Padel.
Be Friendly and Personable: Since customer service is key in this role, make sure your application reflects your friendly personality. Use a warm tone and highlight any previous experience where you’ve provided great service to customers.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific responsibilities from the role overview that excite you and how your skills align with them.
Apply Through Our Website: We want to hear from you directly! Make sure to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application lands right in our hands.
How to prepare for a job interview at Liv Padel
✨Know Your Padel
Make sure you brush up on your padel knowledge before the interview. Familiarise yourself with the rules, popular techniques, and the overall vibe of the sport. Showing genuine interest and enthusiasm for padel will definitely impress the interviewers at Liv Padel.
✨Customer Service Skills Shine
Since this role is all about customer interaction, think of examples from your past experiences where you provided excellent service. Prepare to discuss how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to embody the club's values.
✨Be Ready to Get Involved
The job involves facilitating matches and even jumping in to play with customers. Be prepared to talk about your teamwork skills and any relevant experiences where you’ve engaged with others in a fun, active environment. Show that you’re not just a spectator but someone who loves to participate!
✨Ask Questions
Interviews are a two-way street! Prepare some thoughtful questions about the club culture, training opportunities, or what a typical day looks like. This shows your interest in being part of the team and helps you gauge if Liv Padel is the right fit for you.
