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- Tasks: Lead and manage world-class Pro-Am events, ensuring exceptional experiences for players and guests.
- Company: Join LIV Golf, a pioneering global golf league redefining the sport with innovation and entertainment.
- Benefits: Competitive salary, travel opportunities, and a dynamic work environment in the exciting world of sports.
- Why this job: Be at the forefront of creating unforgettable moments in golf while working with top-tier professionals.
- Qualifications: Experience in event management, strong communication skills, and a passion for sports and hospitality.
- Other info: Opportunity to grow your career in a fast-paced, innovative company making waves in the sports industry.
The predicted salary is between 48000 - 72000 £ per year.
LIV Golf is seeking a highly organised, detail-driven, and proactive Senior Manager, Tournament Administration to play a pivotal role in delivering world-class event experiences across our global schedule. This position is central to shaping exceptional moments for corporate partners, VIP guests, and players, particularly through the planning and execution of our premium Pro-Am events.
Pro-Am Operations Responsibilities
- Lead pre-event and on-site Pro-Am operations, serving as the primary point of contact for players, guests, EMCs, and venue partners.
- Oversee all Pro-Am elements with our Event Management Companies (EMCs), ensuring seamless planning, delivery, and execution.
- Design and implement world-class end-to-end guest journeys that maintain consistency and elevate the experience across the season.
- Support the creation of detailed event-day run sheets and operational plans, aligning all teams on timelines, responsibilities, and deliverables.
- Manage on-site guest registration, ensuring flawless check-in, a polished welcome flow, and accurate distribution of credentials and gifting.
- Partner with the SVP of Merchandise to create a premium gifting strategy for each Pro-Am and communicate requirements and deadlines to EMCs.
- Collaborate closely with internal teams, host venues, and partners, coordinating the internal request process for all Pro-Am needs.
- Work with the VIP Guest Services Team to standardise and elevate guest communication via the Guest Management System.
- Support the development and implementation of SOPs to ensure EMCs deliver consistently high-quality experiences.
- Evaluate EMC performance during events, identifying learnings and opportunities for continuous improvement.
Honorary Observer Programme Responsibilities
- Support the VP, Tournament Administration, in delivering a premium, end-to-end Honorary Observer experience for VIP guests.
- Act as an additional on-site contact for Honorary Observers, alongside the Manager, Competition Logistics, ensuring personalised support and exceptional hospitality.
- Partner with the Partnership Management team to allocate observer spots for VIPs, partners, and invited guests.
- Coordinate with operations teams, EMCs, and on-course officials to ensure smooth access to tees, fairways, and designated viewing areas.
- Liaise with player liaisons, caddies, marshals, and rules officials to ensure safe, discreet on-course positioning.
- Partner with the SVP of Merchandise to develop a curated gifting strategy for the programme.
- Gather feedback from VIPs, partners, and internal stakeholders to drive ongoing enhancements.
Other Duties
- Support the delivery of Tournament Administration programmes, including, but not limited to, Volunteer Programme, Accreditation and LIV Shipping.
- Manage special projects and fulfil additional duties as assigned.
Qualifications
- Proven experience in golf events, live sports, or entertainment, with proven success managing end-to-end event logistics.
- Demonstrated ability to coordinate large-scale events with a strong customer-first mindset.
- Excellent leadership and communication skills, with the ability to build productive relationships with internal and external stakeholders.
- A passion for innovation and exceptional guest experiences, with an eye for elevating service delivery.
- Ability and willingness to travel globally in alignment with the LIV Golf schedule.
- Comfortable working weekends and non-traditional hours inherent to live event environments.
YOU WILL THRIVE HERE IF YOU ARE
- Experienced in golf or live sports and entertainment.
- A team player who can also operate confidently and independently.
- A proactive problem-solver with a positive, solutions-focused attitude.
- An articulate communicator, both verbally and in writing.
- Calm and effective under pressure, with the ability to juggle tight deadlines.
- Skilled at building strong relationships across all levels of an organisation.
Senior Manager, Tournament Administration in City of Westminster employer: LIV Golf
Contact Detail:
LIV Golf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager, Tournament Administration in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the golf and event management industry. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past event management experiences, especially if they relate to sports or high-profile events. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching LIV Golf and its events. Understand their values and what makes them unique in the sports world. Tailor your responses to highlight how your experience aligns with their mission and how you can contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the LIV Golf team. So, get your application in and let’s make some magic happen!
We think you need these skills to ace Senior Manager, Tournament Administration in City of Westminster
Some tips for your application 🫡
Show Your Organisational Skills: In your application, highlight your experience in managing events and logistics. We want to see how you've successfully coordinated large-scale events before, so share specific examples that demonstrate your attention to detail and proactive approach.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Use the job description language to reflect your understanding of the position and how your skills align with what we're looking for at LIV Golf. This shows us you're genuinely interested!
Communicate Clearly: Since excellent communication is key for this role, ensure your written application is clear and concise. We appreciate articulate candidates who can convey their thoughts effectively, so take the time to proofread and polish your documents.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at LIV Golf
✨Know Your Events Inside Out
Before the interview, dive deep into LIV Golf's recent events and Pro-Am operations. Familiarise yourself with their unique features and challenges. This will not only show your passion for the role but also help you discuss how your experience aligns with their needs.
✨Showcase Your Organisational Skills
As a Senior Manager, you'll need to demonstrate your ability to manage complex logistics. Prepare examples of past events you've coordinated, focusing on how you handled timelines, responsibilities, and guest experiences. Be ready to discuss specific tools or methods you used to keep everything on track.
✨Emphasise Team Collaboration
LIV Golf values strong relationships across teams and stakeholders. Share stories that highlight your teamwork skills, especially in high-pressure situations. Discuss how you’ve successfully collaborated with various partners to enhance event experiences.
✨Be Ready to Problem-Solve
In live event environments, things can go awry. Prepare to discuss scenarios where you faced unexpected challenges during an event and how you resolved them. This will showcase your proactive problem-solving attitude and ability to stay calm under pressure.