At a Glance
- Tasks: Investigate complex issues and support customers on a global payments platform.
- Company: Join Littlepay, a leading FinTech platform with a focus on reliability.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on innovation and collaboration.
- Why this job: Make a real impact by improving a global payments system and mentoring others.
- Qualifications: Experience in technical support and strong problem-solving skills.
The predicted salary is between 45000 - 55000 £ per year.
Littlepay is seeking a Senior Technical Support Analyst to help keep our global payments platform reliable and performing.
You will investigate complex issues, support customers and partners, and contribute to product changes and improvements.
You will report to the Technical Support Manager and mentor the team, improving knowledge bases and runbooks.
Responsibilities include leading high-severity incident response, improving monitoring, and translating operational signals into platform
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Senior Technical Support Analyst - Global FinTech Platform employer: Littlepay
Littlepay is an exceptional employer that fosters a culture of innovation and collaboration in the heart of Greater London. With a strong emphasis on professional development and well-being support, employees are empowered to take ownership of their roles while enjoying the flexibility of hybrid working conditions. Joining Littlepay means being part of a dynamic team that values meaningful contributions and offers unique opportunities for growth within the fintech landscape.
