Service Desk Engineer

Service Desk Engineer

Sheffield Full-Time 26525 - 37135 £ / year (est.) No home office possible
Go Premium
L

At a Glance

  • Tasks: Provide IT support and troubleshoot issues for users daily.
  • Company: Join Littlefish, a dynamic tech company focused on innovative IT solutions.
  • Benefits: Enjoy hybrid working, competitive salary, and a supportive team culture.
  • Why this job: Be part of a vibrant team making a real impact in the tech world.
  • Qualifications: Must have lived in the UK for at least 5 years for SC Clearance eligibility.
  • Other info: This role is perfect for tech enthusiasts looking to grow their career.

The predicted salary is between 26525 - 37135 £ per year.

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Join the Littlefish Team!

  • Salary: Up to £26,525
  • Location: Sheffield (Hybrid)
  • Eligibility: Must be eligible for SC Clearance (must have lived in the UK for at least 5 years).

Service Desk Engineer employer: Littlefish

At Littlefish, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. Our Sheffield location provides a hybrid working model, allowing for flexibility while enjoying the benefits of a supportive team environment. With a strong focus on employee growth and development, we provide numerous opportunities for advancement, making us an ideal choice for those seeking a meaningful and rewarding career as a Service Desk Engineer.
L

Contact Detail:

Littlefish Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Desk Engineer

✨Tip Number 1

Familiarise yourself with the specific technologies and tools commonly used in service desk environments. This could include ticketing systems, remote support software, and common troubleshooting techniques.

✨Tip Number 2

Brush up on your customer service skills. As a Service Desk Engineer, you'll be the first point of contact for users, so demonstrating excellent communication and problem-solving abilities is crucial.

✨Tip Number 3

Network with current or former employees of Littlefish. They can provide valuable insights into the company culture and what they look for in candidates, which can help you tailor your approach.

✨Tip Number 4

Prepare for potential technical assessments or interviews by practising common service desk scenarios. This will help you feel more confident and demonstrate your practical knowledge during the selection process.

We think you need these skills to ace Service Desk Engineer

Technical Support
Customer Service Skills
Problem-Solving Skills
ITIL Framework Knowledge
Active Directory Management
Network Troubleshooting
Windows Operating Systems
Remote Desktop Support
Communication Skills
Time Management
Incident Management
Ticketing Systems Proficiency
Team Collaboration
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description for the Service Desk Engineer position carefully. Make sure you understand the responsibilities and requirements, especially regarding SC Clearance eligibility.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Service Desk Engineer role. Focus on technical skills, customer service experience, and any previous roles in IT support.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to join Littlefish and how your background makes you a great fit.

Complete the Online Application Form: When redirected to the online application form, ensure all sections are filled out completely and accurately. Double-check for any errors before submitting to avoid delays in the review process.

How to prepare for a job interview at Littlefish

✨Understand the Role

Make sure you thoroughly read the job description for the Service Desk Engineer position. Familiarise yourself with the key responsibilities and required skills, as this will help you tailor your answers to demonstrate how you fit the role.

✨Research Littlefish

Take some time to learn about Littlefish, their values, and their work culture. Being able to discuss what you admire about the company or how you align with their mission can set you apart from other candidates.

✨Prepare for Technical Questions

As a Service Desk Engineer, you may face technical questions during the interview. Brush up on common IT support scenarios and be ready to explain your troubleshooting process clearly and confidently.

✨Show Your Communication Skills

Since this role involves interacting with users, it's crucial to demonstrate your communication skills. Practice explaining complex technical concepts in simple terms, and be prepared to showcase your customer service experience.

Service Desk Engineer
Littlefish
Location: Sheffield
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

L
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>