Professional Service Engineer

Professional Service Engineer
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Come and join the Littlefish team!

Work location: Remote

Salary: Up to: £50,000

Must be eligible for SC Clearance (Must have been a UK resident for the last 5 years) & NPPV3 eligibility

Here at Littlefish, we look for people who can make arealdifference and become a giant slayer.As the world around us continues to change, we look for people who grab that change with optimism and excitement.Theseare thepassionate and high performingpeoplewho enjoy and thrive onthinking outside the box.

Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, andadd toour skills and experienceas we see Littlefish grow.

So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you.

The role and what youll be getting up to on a day to day basis:

Are you a technically curious engineer with a knack for delivering high-quality networking solutions? AtLittlefish, we dont just implement techwe enable transformation. Were expanding our Professional Services team and looking for aNetwork Engineerwho thrives on variety, enjoys being hands-on, and is ready to make a real impact across diverse client environments.

What Youll Be Doing

• Field Deployment:Youll be the first boots on the groundvisiting client sites to install and configure networking hardware including firewalls, switches, and wireless access points.
• Project Delivery:Working independently or as part of a team, youll contribute to professional services engagements with precision and professionalism.
• Documentation:Youll create clear, consistent internal and client-facing documentation to support transparency and long-term success.
• Service Transition:Ensuring solutions are tested, documented, and ready for handover into support.
• Continuous Development:Youll pursue certifications, stay current with emerging tech, and share knowledge with peers.

What Youll Bring

• Hands-on Experience:Proven track record deploying networking gearespecially Cisco Meraki, Cisco, Fortinet, and HP Aruba. Adaptability to other brands is a plus.
• Troubleshooting and Problem Solving: Diagnosing and resolving network issues, including hardware, software, and connectivity problems.
• Technical Proficiency:Deep understanding of network protocols (TCP/IP, DNS, DHCP), network hardware (routers, switches, firewalls), and network operating systems.
• Documentation and Reporting: Creation & Maintenance of accurate network documentation, including diagrams, configurations, and troubleshooting procedures.
• Communication & Collaboration:Strong interpersonal skills with the ability to explain technical concepts clearly and work effectively with clients and colleagues.
• Mobility:Full UK driving licence and access to a reliable vehicle. Frequent travel and overnight stays are part of the role.
• Security: You must be able to achieve SC Clearance and Non Police Personnel Vetting Level 3 clearances to be able to visit the maximum number of Littlefish clients.

Desirable Extras

• Microsoft Ecosystem Awareness:Familiarity with Microsoft 365, Azure Networking, and security concepts is highly beneficial Helping / Defining good security and BC/DR plans with clients. Executing test plans and documenting the findings.
• Efficiency & Automation:With an eye on the future, keen to develop skills to facilitate efficiency in deployment, potentially through scripting and automation.
• Desire for growth: we will want to work with you to achieve your career goals this is an good early career position, with potential to develop and progress your career.

What can we offer you?

• Through our one of a kind training programme, the Littlefish Academy, you can increase your earnings by £4,500
• Referral bonus scheme of £1000 when you successfully refer a friend.
• Access to our Linked In Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals.
• Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare
• Casual dress policy
• Company Pension Scheme
• Company social events
• 25 days annual leave plus public / bank holidays
• Purchase and sale of annual leave scheme

Life at Littlefish:

Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow.

I am High Performing-I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence.

I am Passionate-We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another.

I Have a Can-Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done!

So, if you feel like you can make a tangible difference, apply today, and join us on this journey.

Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported.

We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly.

Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a prefer not to say option).

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