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- Tasks: Provide onsite technical support for desktops, laptops, and printers while engaging with users.
- Company: Join Littlefish, a dynamic company that values creativity and passion in a supportive environment.
- Benefits: Enjoy a £1000 referral bonus, healthcare cash plan, casual dress code, and 25 days annual leave.
- Why this job: Be part of a passionate team that embraces change and makes a real impact in tech support.
- Qualifications: Previous IT support experience and knowledge of IT infrastructure are essential.
- Other info: Opportunities for learning and social events to foster team spirit.
The predicted salary is between 24000 - 40000 £ per year.
Social network you want to login/join with:
Work location: London (White City) Onsite Mon – Fri
(You may be required to visit various sites and locations)
Salary: Up to £40,000
Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who embrace change with optimism and excitement. These are the passionate and high-performing people who enjoy and thrive on thinking outside the box.
Our current employees are the giant slayers who have made Littlefish what it is today, and you will be the future employees who continue to add drive, passion, and skills as we see Littlefish grow.
If this sounds like you and you\’re excited to work with creative, passionate, energetic, friendly people, we would love to hear from you.
The role and what you’ll be doing on a day-to-day basis:
Littlefish is seeking an Onsite Engineer to join our growing Service Delivery team.
As the Onsite Engineer, you will work on the Tech Bar, providing walk-up service to users, and also provide floorwalking services. You may be required to visit various client sites and will report to the Service Delivery Manager.
Your main duties include providing effective onsite technical support for desktops, laptops, printers, applications, and basic network/server troubleshooting and administration. You will need to communicate effectively with customers and manage technical queries in line with Littlefish standards and SLAs.
What we are looking for in the successful candidate:
- Previous experience in an IT support role.
- Knowledge of ITSM.
- Strong IT problem-solving skills.
- Working knowledge of IT infrastructure support across technologies such as:
- Desktop/laptop/printer hardware
- Office 365
- Exchange
- Windows 11 & macOS
- Active Directory and iOS
- Deployment technologies like InTune
- Experience working within an MSP environment.
What we offer:
- Referral Bonus: Earn £1000 when you refer a friend.
- Learning Opportunities: Access to LinkedIn Learning with over 16,000 tutorials.
- Healthcare Cash Plan: Online GP, counselling, and cashback services.
- Casual Dress: Come as you are.
- Company Pension: Plan for your future.
- Social Events: Team outings and celebrations.
- Annual Leave: 25 days plus public holidays, with options to purchase or sell days.
Our company values:
We value high performance, passion, and a can-do attitude. We aim to create an inclusive environment where everyone can be themselves, regardless of background. We encourage applications from all backgrounds and support candidates through our recruitment process, including adjustments for accessibility.
Join us and make a tangible difference!
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Onsite Support Engineer 283989 employer: Littlefish
Contact Detail:
Littlefish Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Support Engineer 283989
✨Tip Number 1
Familiarise yourself with Littlefish's company culture and values. They are looking for passionate individuals who embrace change and think outside the box, so be ready to showcase your enthusiasm and adaptability during any interactions.
✨Tip Number 2
Brush up on your technical skills related to the specific technologies mentioned in the job description, such as Office 365, Windows 11, and Active Directory. Being able to discuss these confidently will demonstrate your readiness for the role.
✨Tip Number 3
Prepare to discuss your previous IT support experiences in detail. Think of specific examples where you solved problems or improved processes, as this will help you stand out as a candidate who can make a real difference.
✨Tip Number 4
Network with current employees or others in the industry to gain insights about the role and the company. This can provide you with valuable information that you can use to tailor your approach and show your genuine interest in joining the team.
We think you need these skills to ace Onsite Support Engineer 283989
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Onsite Support Engineer position. Tailor your application to highlight relevant experience and skills that align with what Littlefish is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous IT support experience and any specific knowledge of technologies mentioned in the job description, such as Office 365, Windows 11, and Active Directory. Use concrete examples to demonstrate your problem-solving skills.
Show Enthusiasm for Change: Littlefish values candidates who embrace change with optimism. In your application, express your excitement about working in a dynamic environment and your willingness to adapt to new challenges. This will resonate well with their company culture.
Proofread Your Application: Before submitting your application, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an IT support role.
How to prepare for a job interview at Littlefish
✨Show Your Passion for IT Support
Littlefish is looking for candidates who are passionate about IT support. Be sure to express your enthusiasm for technology and how you enjoy solving problems. Share specific examples of how you've gone above and beyond in previous roles.
✨Demonstrate Your Problem-Solving Skills
As an Onsite Support Engineer, you'll need strong problem-solving abilities. Prepare to discuss past experiences where you've successfully resolved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Familiarise Yourself with Their Technologies
Make sure you have a good understanding of the technologies mentioned in the job description, such as Office 365, Windows 11, and Active Directory. Being able to speak confidently about these tools will show that you're ready to hit the ground running.
✨Embrace Change and Adaptability
Littlefish values individuals who embrace change. Be prepared to discuss how you've adapted to new situations or technologies in the past. Highlight your flexibility and willingness to learn, as this aligns with their company culture.
