Major Incident Manager

Major Incident Manager

Full-Time 36000 - 54000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the response to major incidents and ensure swift resolution.
  • Company: Join Littlefish, a dynamic IT service provider focused on innovation.
  • Benefits: Enjoy competitive salary, flexible hours, and on-call perks.
  • Why this job: Be part of a collaborative culture that values your input and growth.
  • Qualifications: Experience in incident management and strong problem-solving skills required.
  • Other info: Location options in Sheffield or Nottingham with a supportive team environment.

The predicted salary is between 36000 - 54000 £ per year.

Major Incident Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Come and join the Littlefish team!

Role: Major Incident Manager

Salary: Up to £45,000
Location:Sheffield or Nottingham
Hours:Core hours 07:00 19:00 (rota-based) + on-call coverage

Must Be eligible for…

Major Incident Manager employer: Littlefish

Littlefish is an exceptional employer that prioritises employee well-being and professional growth, offering a dynamic work culture in the vibrant cities of Sheffield and Nottingham. With competitive salaries, flexible working hours, and a strong emphasis on team collaboration, we empower our Major Incident Managers to thrive in their roles while enjoying a supportive environment that fosters innovation and career advancement.
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Contact Detail:

Littlefish Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Major Incident Manager

✨Tip Number 1

Familiarise yourself with major incident management frameworks like ITIL. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with professionals in the field through platforms like LinkedIn. Engaging with others who are already in similar roles can provide insights and potentially lead to referrals.

✨Tip Number 3

Prepare for situational interview questions by practising how you would handle various major incidents. Think of specific examples from your past experiences that showcase your problem-solving skills.

✨Tip Number 4

Research Littlefish and their approach to incident management. Tailoring your conversation during interviews to align with their values and practices can set you apart from other candidates.

We think you need these skills to ace Major Incident Manager

Incident Management
Problem-Solving Skills
Communication Skills
Stakeholder Management
Technical Knowledge of IT Systems
Root Cause Analysis
Service Level Agreement (SLA) Management
Team Leadership
Stress Management
Change Management
Analytical Skills
Decision-Making Skills
Time Management
Adaptability
On-Call Support

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a Major Incident Manager. Highlight your experience in incident management, problem-solving skills, and ability to work under pressure in your application.

Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job description. Use keywords from the job posting to ensure your application stands out to recruiters.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully managed incidents in the past and how you can contribute to the Littlefish team.

Complete the Online Application Form: When redirected to the online application form, ensure all sections are filled out completely and accurately. Double-check for any errors before submitting to make a great first impression.

How to prepare for a job interview at Littlefish

✨Understand Major Incident Management

Make sure you have a solid grasp of what Major Incident Management entails. Familiarise yourself with the processes, tools, and best practices used in the industry. This will help you demonstrate your knowledge and show that you're prepared for the role.

✨Prepare for Scenario-Based Questions

Expect to be asked about how you would handle specific incidents. Prepare examples from your past experience where you successfully managed major incidents. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.

✨Show Your Communication Skills

As a Major Incident Manager, effective communication is key. Be ready to discuss how you would communicate with various stakeholders during an incident. Highlight any experience you have in leading teams or coordinating with different departments.

✨Research Littlefish

Take some time to learn about Littlefish and their company culture. Understanding their values and mission can help you tailor your answers to align with what they are looking for in a candidate. It also shows genuine interest in the company.

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