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For Companies At a Glance
- Tasks: Manage major incidents and ensure swift resolution to minimise impact.
- Company: Join Littlefish, a dynamic IT service provider focused on innovation.
- Benefits: Enjoy competitive salary, flexible hours, and on-call support.
- Why this job: Be part of a collaborative team making a real difference in IT services.
- Qualifications: Experience in incident management and strong problem-solving skills required.
- Other info: Location options in Sheffield or Nottingham with a supportive work culture.
The predicted salary is between 36000 - 54000 £ per year.
Job Description
Come and join the Littlefish team!
Role: Major Incident Manager
Salary: Up to £45,000
Location:Sheffield or Nottingham
Hours:Core hours 07:00 19:00 (rota-based) + on-call coverage
Must Be eligible for…
ZIPC1_UKTJ
Major Incident Manager employer: Littlefish
Contact Detail:
Littlefish Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Major Incident Manager
✨Tip Number 1
Familiarise yourself with ITIL frameworks, as they are crucial for a Major Incident Manager role. Understanding the principles of incident management will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the field by attending industry events or joining relevant online forums. Building connections can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare for situational interview questions by practising how you would handle various incident scenarios. This will showcase your problem-solving skills and ability to remain calm under pressure.
✨Tip Number 4
Research Littlefish and their approach to incident management. Tailoring your conversation to align with their values and practices can make a strong impression during the interview process.
We think you need these skills to ace Major Incident Manager
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Major Incident Manager. Highlight your experience in incident management and how it aligns with the job requirements.
Tailor Your CV: Customise your CV to reflect relevant skills and experiences that match the job description. Emphasise your problem-solving abilities and any previous roles in incident management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully managed major incidents in the past.
Complete the Online Application Form: When redirected to the application form, ensure all sections are filled out accurately. Double-check for any errors or missing information before submitting.
How to prepare for a job interview at Littlefish
✨Understand Major Incident Management
Make sure you have a solid grasp of what Major Incident Management entails. Familiarise yourself with the processes, tools, and best practices used in the industry. This will help you demonstrate your knowledge and show that you're prepared for the role.
✨Prepare for Scenario-Based Questions
Expect to be asked about how you would handle specific incident scenarios. Think through potential incidents and prepare your responses, focusing on your problem-solving skills and ability to remain calm under pressure.
✨Showcase Your Communication Skills
As a Major Incident Manager, effective communication is key. Be ready to discuss how you would communicate with various stakeholders during an incident. Highlight any past experiences where your communication skills made a difference.
✨Research Littlefish
Take some time to learn about Littlefish, their values, and their approach to incident management. This will not only help you tailor your answers but also show your genuine interest in the company and its culture.
