Patient Services Concierge - GP Practice (Part-Time) in Bournemouth
Patient Services Concierge - GP Practice (Part-Time)

Patient Services Concierge - GP Practice (Part-Time) in Bournemouth

Bournemouth Part-Time 12 - 15 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our surgery, managing appointments and assisting patients.
  • Company: Littledown Surgery, a welcoming GP practice in Bournemouth.
  • Benefits: Flexible part-time hours with a supportive team environment.
  • Other info: Opportunity for growth in a busy, dynamic healthcare setting.
  • Why this job: Make a difference in patients' lives while gaining valuable experience.
  • Qualifications: Strong communication and organisational skills are a must.

The predicted salary is between 12 - 15 £ per hour.

Littledown Surgery in Bournemouth seeks a part-time receptionist to be the first point of contact for patients and visitors, performing general office tasks.

Responsibilities include:

  • Managing the appointment system
  • Assisting with inquiries
  • Providing a welcoming atmosphere

Ideal candidates need excellent communication and organizational skills, with the ability to operate in a busy practice. You will work Monday and Friday with some evening shifts required per year.

Patient Services Concierge - GP Practice (Part-Time) in Bournemouth employer: Littledown Surgery

Littledown Surgery in Bournemouth is an exceptional employer, offering a supportive work environment where you can make a real difference in patients' lives. With a focus on employee development and a commitment to fostering a welcoming atmosphere, we provide flexible part-time hours that allow for a healthy work-life balance. Join our dedicated team and enjoy the satisfaction of contributing to community health while growing your skills in a busy and rewarding practice.
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Contact Detail:

Littledown Surgery Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Patient Services Concierge - GP Practice (Part-Time) in Bournemouth

✨Tip Number 1

Make sure to research Littledown Surgery before your interview. Knowing their values and how they operate will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! As a Patient Services Concierge, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable with common questions and scenarios you might face.

✨Tip Number 3

Be ready to showcase your organisational skills. Think of examples from your past experiences where you've successfully managed multiple tasks at once, especially in busy environments. This will demonstrate your ability to thrive in a GP practice.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Patient Services Concierge - GP Practice (Part-Time) in Bournemouth

Communication Skills
Organisational Skills
Customer Service
Appointment Management
Office Administration
Multitasking
Problem-Solving Skills
Interpersonal Skills
Time Management

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, especially for a role that involves interacting with patients.

Tailor Your CV: Make sure to tailor your CV to highlight your communication and organisational skills. Mention any relevant experience in busy environments, as this will show us you're ready to handle the hustle and bustle of a GP practice.

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Patient Services Concierge role. Remember, clarity is key!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!

How to prepare for a job interview at Littledown Surgery

✨Know the Practice Inside Out

Before your interview, take some time to research Littledown Surgery. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their mission.

✨Showcase Your Communication Skills

As a Patient Services Concierge, communication is key. Prepare examples of how you've effectively handled inquiries or resolved issues in previous roles. Practising these scenarios can help you articulate your experience clearly during the interview.

✨Demonstrate Organisational Prowess

Given the busy nature of a GP practice, it's crucial to highlight your organisational skills. Think of specific instances where you've successfully managed multiple tasks or appointments. Be ready to discuss how you prioritise and stay organised under pressure.

✨Prepare for Scenario-Based Questions

Expect questions that assess how you'd handle real-life situations in the practice. For example, think about how you would manage a difficult patient or a scheduling conflict. Practising these scenarios can help you feel more confident and prepared.

Patient Services Concierge - GP Practice (Part-Time) in Bournemouth
Littledown Surgery
Location: Bournemouth

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