At a Glance
- Tasks: Ensure customer safety and satisfaction while supervising poolside activities.
- Company: Join BH Live, a leading leisure and event venue operator in the UK.
- Benefits: Enjoy gym membership, health cash plan, and employee discounts.
- Other info: Flexible hours including weekends and evenings, with training opportunities.
- Why this job: Make a positive impact in your community while gaining valuable experience.
- Qualifications: Must hold a valid NPLQ qualification and have great customer service skills.
The predicted salary is between 21965 - 21965 £ per year.
Site Location: BH Live Active - Littledown Centre - Bournemouth
Salary: £21,965.31 per annum FTE Salary: £23,557 per annum
Hours: 34.5 hours per week
Contract Type: Permanent
BH Live is recruiting for a Recreation Assistant to join our Recreation Team at BH Live Active Littledown. You will work 34.5 hours per week on a rota basis aligned to the centre's opening hours. Littledown is ranked among the top performing leisure centres in the UK, is accredited by the quality scheme QUEST and is a National Fitness Award winner for the Local Authority/Leisure Trust Gym of the Year and finalist for the Best Group Exercise Gym of the Year. It has more than 1.2 million attendances a year and is home to clubs including BH Live’s Swimming Academy and Swim Bournemouth. Facilities include 25‑metre and 17‑metre swimming pools for lane swimming, public swimming sessions, pool‑based classes and lessons. There is also a splash pool, steam room and sauna.
Applicants must hold a valid NPLQ qualification.
You will:
- Work poolside and be the main point of contact for our customers.
- Ensure our customers are kept safe and comply with the centre rules.
- Erect, dismantle and move equipment.
- Clean the centre and equipment.
- Be vigilant and supervise people who are using the pool and centre facilities.
You will need:
- Your NPLQ qualification.
- Great customer service skills, initiative and the ability to remain calm under pressure.
Due to the nature of our business hours of work will include weekends, bank holidays and evenings.
We offer:
- Onsite parking
- Training and development opportunities
- BH Live Active - Gym membership
- Health cash plan
- Employee Assistance
- Company pension matched up to 6% contributions
- Colleague discount on food and drink
- Colleague recognition
- Birthday / Celebratory day off
- Loyalty Rewards
About BH Live: We are one of the UK’s leading leisure and event venue operators – a registered charity and social enterprise. Our geographical reach spans across multiple venues, leisure centres and attractions across Portsmouth, Southampton, Croydon and the BCP region with millions of visits per year. Our organisational and charitable purpose is to generate:
- More participation – through the provision of leisure facilities to encourage active communities, improved health, and wellbeing.
- Higher audiences – through the provision of a diverse range of cultural and artistic events that appeal to a wide audience.
- Greater economic and social benefit – through hosting major conferences, exhibitions, and events for the benefit of the local, regional, and international economies and people.
We are making a positive difference across the communities we serve.
To apply: All applications are to be made via the BH Live Careers site: careers.bhlive.org.uk. BH Live reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application as soon as possible.
Recreation Assistant - 34.5 hours per week employer: Littledown Leisure Centre
At BH Live, we pride ourselves on being a leading leisure and event venue operator, offering a vibrant work culture that prioritises employee growth and community engagement. As a Recreation Assistant at the award-winning Littledown Centre in Bournemouth, you will enjoy competitive benefits including gym membership, health cash plans, and opportunities for training and development, all while contributing to a positive impact on local communities. Join us in fostering active lifestyles and enhancing wellbeing in a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Recreation Assistant - 34.5 hours per week
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on BH Live and its values. Understanding their mission and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through some common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service skills and how you handle pressure.
✨Tip Number 3
Show off your NPLQ qualification! Make sure to highlight your certification during the interview. It’s a key requirement for the role, so be ready to discuss how it prepares you for keeping customers safe and ensuring compliance with centre rules.
✨Tip Number 4
Don’t forget to apply through our website! We recommend submitting your application via the BH Live Careers site as it’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Recreation Assistant - 34.5 hours per week
Some tips for your application 🫡
Show Your Passion for Recreation:When writing your application, let your enthusiasm for recreation and customer service shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our vibrant community at BH Live.
Highlight Relevant Qualifications:Make sure to mention your NPLQ qualification prominently in your application. It’s a must-have for this role, so don’t forget to explain how it equips you to keep our customers safe and happy while they enjoy our facilities.
Tailor Your Application:Take a moment to read through the job description carefully and tailor your application to match. Use similar language and highlight experiences that align with the responsibilities we’ve outlined. This shows us you’re a great fit!
Apply Early!:Don’t wait until the last minute to submit your application. We recommend applying as soon as possible through our website. The sooner we see your application, the better your chances of joining our fantastic team at BH Live!
How to prepare for a job interview at Littledown Leisure Centre
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Recreation Assistant. Familiarise yourself with the specific duties mentioned in the job description, like supervising pool activities and ensuring customer safety. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this role requires great customer service skills, think of examples from your past experiences where you've excelled in this area. Be ready to discuss how you handle difficult situations or keep calm under pressure, as these are crucial traits for a Recreation Assistant.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or what a typical day looks like at the Littledown Centre. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Dress Appropriately and Be Punctual
First impressions matter! Dress smartly for your interview, even if the role is more casual. Also, plan to arrive early to show that you’re punctual and respectful of their time. This sets a positive tone right from the start!
