At a Glance
- Tasks: Ensure guest safety at the pool, provide excellent customer service, and educate on pool rules.
- Company: Join the historic Littlecote House, part of Warner Hotels Group.
- Benefits: Free gym access, 60% food discount, career development, and 28 days annual leave.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Be part of a fun team, making guests' holidays memorable while developing your skills.
- Qualifications: Must have National Pool Lifeguard qualification and great customer service skills.
The predicted salary is between 27540 - 33660 £ per year.
Join our team at Littlecote House, part of the Warner Hotels Group. This Grade I listed 208-bedroom hotel in Hungerford is steeped in history and includes a spa, entertainment area, and dining facilities.
We have a fantastic opportunity for a Lifeguard Team Member to join our team at Warner Hotels. As part of our supportive Leisure team, you will play a vital role in ensuring the safety and wellbeing of our guests while they enjoy our swimming pool and leisure facilities. You'll be responsible for maintaining a safe environment, carrying out poolside supervision, responding to incidents when required, and delivering excellent customer service. Alongside the Leisure Manager and wider team, you will be a fundamental part of creating a safe, welcoming, and enjoyable experience for every guest throughout their stay.
Why work with Warner Hotels?
- Free use of gym and leisure facilities
- 60% discounted food onsite
- Pension scheme
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 28 days annual leave per year (Inclusive of Bank Holidays)
- Cycle to Work Scheme
- 20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
- Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
- Life Assurance
- Free Car Parking onsite
- Family Friendly policies
- Refer a friend scheme
- Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
- Access to a discounts platform including a points based discount plan to increase your retail discounts
- Access your wages on demand through Aslan Employee Assistance Programme
- L&G Care Concierge
- Glow Getters and Long Service Awards
What will I be doing?
- Monitor and ensure the safety of guests in and around swimming areas
- Provide exceptional customer service while maintaining a fun atmosphere
- Execute rescue techniques and administer first aid as needed
- Educate guests about pool safety rules and regulations
What skills do I need?
- National Pool Lifeguard qualification (RLSS).
- Able to swim a minimum of 100 meters
- Work independently and proudly, providing exceptional customer service and cleanliness throughout the leisure department.
- Ensure a safe, secure, and appealing environment is maintained for team and guests by following the company Health and Safety Policy
What are we looking for?
- Enthusiastic individuals, who have a genuine passion for leisure.
- Great customer service skills.
- Able to pick up new skills quickly.
- Someone who will engage with the guests and host activities to ensure guests can enjoy their holiday to the full.
Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter. At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.
If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us.
Lifeguard employer: Littlecote House
At Warner Hotels, we pride ourselves on creating a vibrant and supportive work environment where every team member can thrive. As a Kitchen Porter at our historic Littlecote House in Hungerford, you'll enjoy competitive pay, extensive benefits including gym access and generous discounts, and ample opportunities for career advancement through recognised training programmes. Join us to be part of a team that values your contributions and fosters a culture of inspiration and relaxation.
StudySmarter Expert Advice🤫
We think this is how you could land Lifeguard
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Littlecote House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Littlecote House
Don't be shy about reaching out to Littlecote House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Lifeguard
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Littlecote House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Littlecote House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
