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- Tasks: Lead a team to deliver exceptional customer service in a vibrant casino environment.
- Company: Join Little Vegas, a rapidly growing chain of Casino Slots across the UK, focused on entertainment and customer satisfaction.
- Benefits: Enjoy an industry-leading bonus scheme and flexible working hours, including weekends.
- Why this job: Be part of a dynamic team that values customer experience and aims to be the best in the market.
- Qualifications: Must have leadership skills, a passion for customer service, and be flexible with working hours.
- Other info: A DBS background check is required for this role.
The predicted salary is between 28800 - 43200 £ per year.
Job description: Assistant Manager
Salary Details: £29,000 per year
Little Vegas is an exciting new chain of Casino Slots opening rapidly across the UK.
Our passion is to provide true entertainment value in the market, offering top level customer service and build a brand known for it! Our drive and ambition is focused solely on becoming the top offering available and the only place our customers want to play.
As an Assistant Manager you will be responsible for ensuring that next level customer service is delivered to our customers day in and day out, assisting the Venue Manager with leading your team from the front and building a successful business.
What we are looking for;
· Engaging people who truly enjoy the art of customer service
· Professionally presented individuals
· Commercially minded
· Effectively manage policy and procedure roll outs
Requirements of the Role;
· Must be able to lead and motivate a team
· Must be flexible to work days and evenings
· Must be prepared to work weekends and bank holidays
· Must be prepared to undergo a DBS background check
Incredibly attractive, industry leading bonus scheme.
Job Type: Full-time
Benefits:
- Company pension
Schedule:
- Weekend availability
Supplemental pay types:
- Bonus scheme
Assistant Manager employer: Little Vegas
Contact Detail:
Little Vegas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Little Vegas and its brand values. Understanding their commitment to customer service and entertainment will help you align your responses during interviews, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Prepare examples from your past experiences where you've successfully led a team or improved customer service. Being able to share specific stories will demonstrate your capability to manage and motivate a team effectively.
✨Tip Number 3
Show your flexibility and willingness to work varied hours by discussing your previous roles where you adapted to changing schedules. This will reassure them that you're ready for the demands of the Assistant Manager position.
✨Tip Number 4
Research common challenges in the casino and entertainment industry, particularly around customer service. Being knowledgeable about these issues will allow you to engage in meaningful conversations during interviews, highlighting your commercial mindset.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Assistant Manager position. Tailor your application to highlight how your skills and experiences align with what Little Vegas is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service and team management. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to lead and motivate a team.
Write a Strong Cover Letter: In your cover letter, express your passion for customer service and your understanding of the entertainment industry. Mention specific examples of how you've successfully managed teams or improved customer satisfaction in previous roles.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Assistant Manager role.
How to prepare for a job interview at Little Vegas
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll need to lead a team effectively. Prepare to discuss your leadership style and provide examples of how you've motivated and managed teams in previous roles.
✨Understand the Business Model
Familiarise yourself with Little Vegas and its business model. Be ready to discuss how you can contribute to their goal of becoming the top offering in the market and how you can help implement policy and procedure rollouts.
✨Be Flexible and Adaptable
Highlight your flexibility regarding working hours, including weekends and bank holidays. Share instances where you've successfully adapted to changing circumstances or worked under pressure.