Assistant Manager

Assistant Manager

Aldershot Full-Time 24000 - 36000 £ / year (est.) No home office possible
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Little Vegas

At a Glance

  • Tasks: Lead a team to deliver exceptional customer service in a vibrant casino environment.
  • Company: Little Vegas is a rapidly growing chain of Casino Slots across the UK, focused on entertainment and customer satisfaction.
  • Benefits: Enjoy an industry-leading bonus scheme and flexible working hours.
  • Why this job: Join a dynamic team dedicated to creating memorable experiences for customers while developing your leadership skills.
  • Qualifications: Must have strong leadership skills, a passion for customer service, and be flexible with working hours.
  • Other info: Prepare for a DBS background check and embrace a fun, engaging workplace culture.

The predicted salary is between 24000 - 36000 £ per year.

Job description: Assistant Manager

Salary Details: £29,000 per year

Little Vegas is an exciting new chain of Casino Slots opening rapidly across the UK.

Our passion is to provide true entertainment value in the market, offering top level customer service and build a brand known for it! Our drive and ambition is focused solely on becoming the top offering available and the only place our customers want to play.

As an Assistant Manager you will be responsible for ensuring that next level customer service is delivered to our customers day in and day out, assisting the Venue Manager with leading your team from the front and building a successful business.

What we are looking for;

· Engaging people who truly enjoy the art of customer service

· Professionally presented individuals

· Commercially minded

· Effectively manage policy and procedure roll outs

Requirements of the Role;

· Must be able to lead and motivate a team

· Must be flexible to work days and evenings

· Must be prepared to work weekends and bank holidays

· Must be prepared to undergo a DBS background check

Incredibly attractive, industry leading bonus scheme.

Job Type: Full-time

Benefits:

  • Company pension

Schedule:

  • Weekend availability

Supplemental pay types:

  • Bonus scheme

Assistant Manager employer: Little Vegas

Little Vegas is an exceptional employer that prioritises a vibrant work culture and employee development, making it an ideal place for those passionate about customer service. With a focus on delivering top-notch entertainment and a commitment to recognising hard work through an industry-leading bonus scheme, employees can thrive in a supportive environment while enjoying the excitement of the casino industry. Located across the UK, our venues offer unique opportunities for growth and advancement within a rapidly expanding brand.
Little Vegas

Contact Detail:

Little Vegas Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

✨Tip Number 1

Familiarise yourself with Little Vegas and its brand values. Understanding their commitment to customer service and entertainment will help you align your responses during interviews and show that you're genuinely interested in the role.

✨Tip Number 2

Highlight your leadership skills by preparing examples of how you've successfully motivated a team in previous roles. Be ready to discuss specific situations where your guidance led to improved performance or customer satisfaction.

✨Tip Number 3

Demonstrate your flexibility and commitment to the role by being open about your availability for various shifts, including weekends and bank holidays. This shows that you're ready to meet the demands of the job.

✨Tip Number 4

Prepare to discuss how you would handle policy and procedure rollouts effectively. Think of examples from your past experiences where you successfully implemented changes and ensured compliance among your team.

We think you need these skills to ace Assistant Manager

Leadership Skills
Customer Service Excellence
Team Motivation
Commercial Awareness
Flexibility and Adaptability
Effective Communication
Problem-Solving Skills
Time Management
Conflict Resolution
Attention to Detail
Policy Implementation
Interpersonal Skills
Ability to Work Under Pressure
Organisational Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Assistant Manager position at Little Vegas. Tailor your application to highlight your relevant experience in customer service and team leadership.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to customer service and management. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to lead and motivate a team.

Write a Strong Cover Letter: In your cover letter, express your passion for customer service and your understanding of the entertainment industry. Mention specific examples of how you've successfully managed teams or improved customer experiences in past roles.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for the Assistant Manager role.

How to prepare for a job interview at Little Vegas

✨Show Your Passion for Customer Service

As an Assistant Manager, your role revolves around delivering exceptional customer service. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to the values that Little Vegas stands for.

✨Demonstrate Leadership Skills

Since you'll be leading a team, it's crucial to showcase your leadership abilities. Discuss your experience in motivating and managing teams, and provide examples of how you've successfully handled challenges in a team environment.

✨Understand the Business Model

Familiarise yourself with Little Vegas's business model and their approach to customer engagement. Being able to discuss how you can contribute to their goal of becoming the top offering in the market will show that you're commercially minded and aligned with their vision.

✨Be Flexible and Adaptable

The role requires flexibility in working hours, including weekends and bank holidays. Be ready to discuss your availability and willingness to adapt to the needs of the business, as this is a key aspect of the position.

Assistant Manager
Little Vegas
Location: Aldershot
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