At a Glance
- Tasks: Lead a team to deliver exceptional customer service in a vibrant casino environment.
- Company: Join Little Vegas, a rapidly expanding chain of Casino Slots across the UK.
- Benefits: Enjoy an industry-leading bonus scheme and flexible working hours.
- Why this job: Be part of a fun, dynamic team focused on top-notch entertainment and customer satisfaction.
- Qualifications: Must have leadership skills, a passion for customer service, and be flexible with working hours.
- Other info: Prepare for a DBS background check as part of the hiring process.
The predicted salary is between 24000 - 36000 £ per year.
Job description: Assistant Manager
Salary Details: £30,000 per year
Little Vegas is an exciting new chain of Casino Slots opening rapidly across the UK.
Our passion is to provide true entertainment value in the market, offering top level customer service and build a brand known for it! Our drive and ambition is focused solely on becoming the top offering available and the only place our customers want to play.
As an Assistant Manager you will be responsible for ensuring that next level customer service is delivered to our customers day in and day out, assisting the Venue Manager with leading your team from the front and building a successful business.
What we are looking for;
· Engaging people who truly enjoy the art of customer service
· Professionally presented individuals
· Commercially minded
· Effectively manage policy and procedure roll outs
Requirements of the Role;
· Must be able to lead and motivate a team
· Must be flexible to work days and evenings
· Must be prepared to work weekends and bank holidays
· Must be prepared to undergo a DBS background check
Incredibly attractive, industry leading bonus scheme.
Job Type: Full-time
Benefits:
- Company pension
Schedule:
- Weekend availability
Supplemental pay types:
- Bonus scheme
Assistant Manager employer: Little Vegas
Contact Detail:
Little Vegas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Little Vegas and its brand values. Understanding their commitment to customer service and entertainment will help you align your responses during interviews, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Prepare examples from your past experiences where you've successfully led a team or improved customer service. Being able to share specific stories will demonstrate your capability to fulfil the Assistant Manager role effectively.
✨Tip Number 3
Show your flexibility and willingness to work varied hours by discussing your availability openly. Highlighting your readiness to work weekends and bank holidays can set you apart from other candidates.
✨Tip Number 4
Research common challenges in the casino and hospitality industry, particularly around customer service. Being knowledgeable about these issues will allow you to engage in meaningful conversations during interviews, demonstrating your commercial mindset.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Little Vegas is looking for in an Assistant Manager. Highlight key responsibilities and requirements that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your customer service experience and leadership skills. Use specific examples that demonstrate how you've successfully managed teams and delivered exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to lead a team. Mention why you want to work for Little Vegas and how you can contribute to their vision of becoming the top offering in the market.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Little Vegas
✨Show Your Passion for Customer Service
As an Assistant Manager, your role revolves around delivering exceptional customer service. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to the values that Little Vegas stands for.
✨Demonstrate Leadership Skills
You'll need to lead and motivate a team, so think of instances where you've successfully managed a group. Discuss your leadership style and how you inspire others to achieve their best. This will show that you're ready to take on the responsibilities of the role.
✨Be Ready for Flexibility
The job requires flexibility with working hours, including weekends and bank holidays. Be honest about your availability and express your willingness to adapt to the needs of the business. This shows that you're committed to the team's success.
✨Understand the Brand and Its Values
Research Little Vegas and understand its mission to provide top-level entertainment and customer service. During the interview, reference how your personal values align with the company's goals. This will highlight your genuine interest in being part of their team.