At a Glance
- Tasks: Lead a team to deliver exceptional customer service in a vibrant casino environment.
- Company: Join Little Vegas, a rapidly growing chain of Casino Slots across the UK.
- Benefits: Enjoy a competitive salary, industry-leading bonus scheme, and company pension.
- Other info: Flexible hours with opportunities for growth in a dynamic setting.
- Why this job: Be part of an exciting brand focused on top-notch entertainment and customer satisfaction.
- Qualifications: Strong leadership skills and a passion for customer service are essential.
The predicted salary is between 30000 - 30000 £ per year.
Little Vegas is an exciting new chain of Casino Slots opening rapidly across the UK. Our passion is to provide true entertainment value in the market, offering top level customer service and building a brand known for it! Our drive and ambition is focused solely on becoming the top offering available and the only place our customers want to play.
As an Assistant Manager you will be responsible for ensuring that next level customer service is delivered to our customers day in and day out, assisting the Venue Manager with leading your team from the front and building a successful business.
What we are looking for:
- Engaging people who truly enjoy the art of customer service
- Professionally presented individuals
- Commercially minded
- Effectively manage policy and procedure roll outs
Requirements of the Role:
- Must be able to lead and motivate a team
- Must be flexible to work days and evenings
- Must be prepared to work weekends and bank holidays
- Must be prepared to undergo a DBS background check
Incredibly attractive, industry leading bonus scheme.
Job Type: Full-time
Benefits: Company pension
Schedule: Weekend availability
Supplemental pay types: Bonus scheme
Assistant Manager employer: Little Vegas
Little Vegas is an exceptional employer that values its employees by fostering a vibrant work culture and offering competitive benefits, including paid overtime and flexible scheduling. Located in Hammersmith, amidst a lively Romanian community, we provide unique opportunities for personal and professional growth, ensuring our Night Relief Supervisors thrive in a supportive environment dedicated to delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Little Vegas. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Little Vegas
Don't be shy about reaching out to Little Vegas directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Little Vegas and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Little Vegas
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
