Assistant Manager β€” Casino Slots, Lead Team & Customer Excellence in Walthamstow

Assistant Manager β€” Casino Slots, Lead Team & Customer Excellence in Walthamstow

Walthamstow Full-Time 30000 - 30000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a dynamic team and deliver exceptional customer service in a vibrant casino environment.
  • Company: Join Little Vegas, an exciting new chain of Casino Slots across the UK.
  • Benefits: Enjoy a competitive salary, industry-leading bonus scheme, and company pension.
  • Other info: Flexible hours with opportunities for growth in a fun, fast-paced setting.
  • Why this job: Be part of a passionate team focused on creating unforgettable entertainment experiences.
  • Qualifications: Strong leadership skills and a passion for customer service are essential.

The predicted salary is between 30000 - 30000 Β£ per year.

Little Vegas is an exciting new chain of Casino Slots opening rapidly across the UK. Our passion is to provide true entertainment value in the market, offering top level customer service and building a brand known for it! Our drive and ambition is focused solely on becoming the top offering available and the only place our customers want to play.

As an Assistant Manager, you will be responsible for ensuring that next level customer service is delivered to our customers day in and day out, assisting the Venue Manager with leading your team from the front and building a successful business.

What we are looking for:

  • Engaging people who truly enjoy the art of customer service
  • Professionally presented individuals
  • Commercially minded
  • Effectively manage policy and procedure roll outs

Requirements of the Role:

  • Must be able to lead and motivate a team
  • Must be flexible to work days and evenings
  • Must be prepared to work weekends and bank holidays
  • Must be prepared to undergo a DBS background check

Incredibly attractive, industry leading bonus scheme.

Job Type: Full-time

Benefits:

  • Company pension

Schedule: Weekend availability

Supplemental pay types: Bonus scheme

Assistant Manager β€” Casino Slots, Lead Team & Customer Excellence in Walthamstow employer: Little Vegas - Walthamstow

Little Vegas is an exceptional employer that prioritises employee growth and a vibrant work culture, making it an ideal place for those passionate about customer service. With an industry-leading bonus scheme and a commitment to providing top-notch entertainment, team members are encouraged to thrive in a dynamic environment while enjoying the benefits of a company pension and flexible working hours. Join us in shaping the future of casino entertainment in the UK, where your contributions truly matter.

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Contact Details:

Little Vegas - Walthamstow Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Assistant Manager β€” Casino Slots, Lead Team & Customer Excellence in Walthamstow

✨Tip Number 1

Get to know the company! Research Little Vegas and understand their values and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service scenarios! As an Assistant Manager, you'll need to demonstrate your ability to handle various situations. Think about how you'd lead your team in delivering top-notch service and be ready to share examples during your interview.

✨Tip Number 3

Network like a pro! Connect with current employees or others in the industry on platforms like LinkedIn. They might give you insider tips or even refer you for the role, which can really boost your chances of landing that job.

✨Tip Number 4

Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining the Little Vegas family right from the start.

We think you need these skills to ace Assistant Manager β€” Casino Slots, Lead Team & Customer Excellence in Walthamstow

Customer Service Excellence
Team Leadership
Motivational Skills
Flexibility
Policy Management
Commercial Awareness
Professional Presentation

Some tips for your application 🫑

Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for delivering top-notch customer service. Share examples of how you've gone above and beyond for customers in the past – we love to hear about those moments!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff. Highlight what makes you a great fit for the Assistant Manager role.

Tailor Your Application:Make sure to customise your application to align with our values and the job description. Mention specific aspects of the role that excite you and how your background fits into our vision at Little Vegas.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!

How to prepare for a job interview at Little Vegas - Walthamstow

✨Know Your Customer Service Inside Out

Since the role is all about delivering top-notch customer service, make sure you can share specific examples of how you've excelled in this area. Think about times when you went above and beyond for a customer or resolved a tricky situation.

✨Show Off Your Leadership Skills

As an Assistant Manager, you'll need to lead a team effectively. Prepare to discuss your leadership style and provide examples of how you've motivated a team in the past. Highlight any experience you have in managing policy rollouts or training new staff.

✨Be Ready for Flexibility Questions

This job requires flexibility with working hours, including weekends and bank holidays. Be prepared to discuss your availability and how you manage work-life balance. Showing that you're adaptable will score you points!

✨Research Little Vegas and Its Values

Familiarise yourself with Little Vegas and their mission to provide exceptional entertainment value. Understanding their brand and values will help you align your answers with what they’re looking for, making you a more appealing candidate.