Night Shift Service Leader - Casino Guest Experience
Night Shift Service Leader - Casino Guest Experience

Night Shift Service Leader - Casino Guest Experience

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver unforgettable guest experiences in a vibrant casino environment.
  • Company: Dynamic entertainment company with a focus on exceptional customer service.
  • Benefits: Competitive pay, paid overtime, and flexible shift options.
  • Why this job: Join a growing team and make a real impact on guest satisfaction.
  • Qualifications: Passion for customer service and ability to inspire others.
  • Other info: Exciting growth opportunities in a fun and fast-paced setting.

The predicted salary is between 30000 - 42000 £ per year.

A dynamic entertainment company is seeking a Night Relief Supervisor to ensure exceptional customer service in its growing chain of Casino Slots. This role involves leading a team to inspire unforgettable guest experiences, requiring a passion for customer service and professionalism.

Candidates must be flexible to work varied shifts and be willing to undergo a DBS background check. Competitive pay with opportunities for paid overtime is offered, making this role a key part of the company's exciting growth journey.

Night Shift Service Leader - Casino Guest Experience employer: Little Vegas - Lewisham

Join a vibrant entertainment company that prioritises exceptional customer service and employee satisfaction. As a Night Shift Service Leader, you will thrive in a supportive work culture that values teamwork and personal growth, with competitive pay and opportunities for paid overtime. Located in a dynamic environment, this role offers the chance to be part of an exciting journey, inspiring unforgettable guest experiences while advancing your career.
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Contact Detail:

Little Vegas - Lewisham Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Shift Service Leader - Casino Guest Experience

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the casino industry. You never know who might help you land that Night Shift Service Leader role!

✨Tip Number 2

Prepare for the interview by researching the company and its values. Show them you’re not just about customer service but that you genuinely care about creating unforgettable guest experiences. We want to see your passion shine through!

✨Tip Number 3

Practice common interview questions with a friend or in front of the mirror. Focus on how you can lead a team and inspire others to deliver exceptional service. Confidence is key, so let’s get you feeling ready to impress!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Night Shift Service Leader - Casino Guest Experience

Customer Service
Team Leadership
Flexibility
Professionalism
Communication Skills
Problem-Solving Skills
Time Management
Adaptability

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in previous roles.

Tailor Your Application: Make sure to customise your CV and cover letter to highlight the skills and experiences that align with the Night Shift Service Leader role. We want to see how your background fits into our dynamic team and contributes to our exciting growth journey.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.

Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. This helps us keep everything organised and ensures your application gets the attention it deserves!

How to prepare for a job interview at Little Vegas - Lewisham

✨Know the Company Inside Out

Before your interview, take some time to research the company’s values, mission, and recent developments. Understanding their approach to customer service and guest experience will help you align your answers with what they’re looking for.

✨Showcase Your Leadership Skills

As a Night Shift Service Leader, you'll be leading a team. Prepare examples of how you've successfully managed or inspired a team in the past. Highlight your ability to motivate others and create a positive environment, especially during busy shifts.

✨Demonstrate Flexibility and Adaptability

Since the role requires working varied shifts, be ready to discuss your availability and any previous experiences where you had to adapt to changing circumstances. This shows that you’re not only flexible but also committed to providing excellent service at all times.

✨Prepare for Customer Service Scenarios

Think about common challenges in customer service, especially in a casino environment. Be prepared to discuss how you would handle difficult situations or complaints. This will demonstrate your problem-solving skills and your passion for creating unforgettable guest experiences.

Night Shift Service Leader - Casino Guest Experience
Little Vegas - Lewisham

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