At a Glance
- Tasks: Lead a team to deliver exceptional customer service in a vibrant casino environment.
- Company: Join Little Vegas, a rapidly growing chain of Casino Slots across the UK.
- Benefits: Enjoy a competitive salary, industry-leading bonus scheme, and company pension.
- Other info: Flexible hours with opportunities for career growth in a dynamic setting.
- Why this job: Be part of an exciting brand focused on top-notch entertainment and customer satisfaction.
- Qualifications: Strong leadership skills and a passion for customer service are essential.
The predicted salary is between 30000 - 30000 β¬ per year.
Little Vegas is an exciting new chain of Casino Slots opening rapidly across the UK. Our passion is to provide true entertainment value in the market, offering top level customer service and build a brand known for it! Our drive and ambition is focused solely on becoming the top offering available and the only place our customers want to play.
As an Assistant Manager you will be responsible for ensuring that next level customer service is delivered to our customers day in and day out, assisting the Venue Manager with leading your team from the front and building a successful business.
What we are looking for:
- Engaging people who truly enjoy the art of customer service
- Professionally presented individuals
- Commercially minded
- Effectively manage policy and procedure roll outs
Requirements of the Role:
- Must be able to lead and motivate a team
- Must be flexible to work days and evenings
- Must be prepared to work weekends and bank holidays
- Must be prepared to undergo a DBS background check
Incredibly attractive, industry leading bonus scheme.
Job Type: Full-time
Benefits:
- Company pension
Schedule: Weekend availability
Supplemental pay types: Bonus scheme
Assistant Manager employer: Little Vegas - Lewisham
Little Vegas is an exceptional employer that prioritises a vibrant work culture and employee development, making it an ideal place for those passionate about customer service. With competitive salaries, an industry-leading bonus scheme, and opportunities for growth within a rapidly expanding chain, employees can thrive in a dynamic environment that values their contributions. Located across the UK, Little Vegas offers a unique chance to be part of a brand dedicated to delivering top-notch entertainment and service.
StudySmarter Expert Adviceπ€«
We think this is how you could land Assistant Manager
β¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for those interviews! Research Little Vegas, understand their values, and think about how your experience aligns with their mission. Practise common interview questions and be ready to showcase your customer service skills.
β¨Tip Number 3
Show your passion for customer service! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you truly understand what it takes to deliver next-level service.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Assistant Manager
Some tips for your application π«‘
Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for customer service shine through! Share specific examples of how you've gone above and beyond to create memorable experiences for customers.
Tailor Your Application:Make sure to customise your application to reflect the job description. Highlight your leadership skills and any experience you have in managing teams, as this is key for the Assistant Manager role.
Be Professional Yet Engaging:While we want to see your personality, remember to keep it professional. Use a friendly tone but ensure your application is well-structured and free from errors to make a great first impression.
Apply Through Our Website:We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role without any hiccups!
How to prepare for a job interview at Little Vegas - Lewisham
β¨Know Your Customer Service Inside Out
Since the role is all about delivering top-notch customer service, make sure you can share specific examples of how you've excelled in this area. Think about times when you went above and beyond for a customer or resolved a tricky situation.
β¨Show Off Your Leadership Skills
As an Assistant Manager, you'll need to lead a team effectively. Prepare to discuss your leadership style and provide examples of how you've motivated others in previous roles. Highlight any experience you have in managing teams or projects.
β¨Be Ready for Flexibility Questions
This job requires flexibility with working hours, including weekends and bank holidays. Be prepared to discuss your availability and how you manage work-life balance. Showing that you're adaptable will score you points!
β¨Understand the Brand and Its Ambitions
Research Little Vegas and understand their mission to become the top offering in the market. Be ready to discuss how you can contribute to this goal and what ideas you have for enhancing customer experience and brand loyalty.