Client Services Assistant

Client Services Assistant

Reading Full-Time 28000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support PR client accounts with top-notch admin and coordination skills.
  • Company: Join Little Red Rooster, a passionate PR agency with a collaborative vibe.
  • Benefits: Flexible working, competitive salary, and career development opportunities.
  • Why this job: Be the steady hand that ensures clients receive seamless service in a creative environment.
  • Qualifications: Strong admin skills, confidence with Microsoft 365, and a proactive attitude.
  • Other info: Join a loyal team recognised as one of the best places to work!

The predicted salary is between 28000 - 32000 £ per year.

We are looking for an experienced and highly capable Client Services Assistant to provide outstanding administrative and coordination support across our PR client accounts. This is a career administrator role, central to ensuring our clients experience seamless service and our account teams are supported to deliver their best work.

The ideal candidate will be a proven administrator with excellent organisational skills, strong attention to detail, and the confidence to liaise directly with clients and external stakeholders. This role is suited to someone who thrives in a professional, client-facing environment and takes pride in being the steady hand that keeps everything running smoothly.

We\’re looking for someone who:

Has strong administration and coordination skills

Is confident using Microsoft 365 (including Planner & Teams)

Has experience with CoverageBook and Canva (or keen to learn)

Enjoys working in a fast-paced, creative environment

What we offer:

A pivotal role in a supportive, collaborative team

Flexible working – 4 days in the office, 1 from home

Salary £28,000–£32,000, depending on experience

Training and development to help you grow your career

If you\’re a detail-driven, proactive professional who thrives on supporting others, we\’d love to hear from you. Please share your CV and covering letter with , or visit our website to download the job description in full:

Company Description

Founded by Victoria Ruffy, Little Red Rooster is a PR and communications agency bubbling with passionate souls with a dedicated and loyal work ethic.

Whether it\’s launching a celebratory amp in honour of what would have been Jim Marshall\’s 100th birthday or getting over 300 media through the doors at the opening night of the global flagship store for Smeg, you can trust our relentless and passionate team to deliver knockout results.

We work to completely transparent and pre-agreed KPIs and always strive to exceed all expectations. It\’s testament to the agency\’s standout results and personable nature that many of the brands on the roster have been incumbents since day dot. Talking of which, we also have a very loyal team, with many being part of team Rooster for in excess of five years.

The whole coop is as thick as thieves: passionate professionals at one with the \’ways of the rooster\’ and the creative director, Keef. We understand the clients we represent and what makes the media tick. As the name suggests, we\’re the little agency with the big voice.

In 2023, we became a proud B Corp business and in 2025 we joined PR Week\’s Top 150. We have also been named in the Sunday Times\’ Best Places to Work Awards two years in a row, a nod to our unique culture.

Client Services Assistant employer: Little Red Rooster | B Corp™

At Little Red Rooster, we pride ourselves on being an exceptional employer, offering a pivotal role as a Client Services Assistant within a supportive and collaborative team. Our flexible working arrangements, commitment to training and development, and recognition as one of the Sunday Times' Best Places to Work reflect our dedication to employee growth and well-being. Join us in a vibrant, creative environment where your contributions are valued and celebrated, making a meaningful impact on our clients and the industry.
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Contact Detail:

Little Red Rooster | B Corp™ Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Services Assistant

Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Client Services Assistant role. You never know who might have the inside scoop on an opening or can put in a good word for you.

Tip Number 2

Prepare for those interviews! Research the company, understand their values, and think about how your skills align with what they’re looking for. Practise common interview questions and be ready to showcase your organisational skills and attention to detail.

Tip Number 3

Show off your tech skills! Since the role requires confidence in Microsoft 365 and tools like CoverageBook and Canva, make sure you highlight any relevant experience or willingness to learn these platforms during your conversations.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Little Red Rooster.

We think you need these skills to ace Client Services Assistant

Administration Skills
Coordination Skills
Organisational Skills
Attention to Detail
Client Liaison
Microsoft 365
CoverageBook
Canva
Proactive Attitude
Ability to Work in a Fast-Paced Environment
Communication Skills
Team Collaboration
Creative Problem-Solving

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your administrative and coordination skills. We want to see how your experience aligns with the role of Client Services Assistant, so don’t be shy about showcasing your relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for client services and how you can contribute to our team. Remember, we love a good story, so share why you’re excited about this opportunity!

Show Off Your Tech Skills: Since we’re all about Microsoft 365, CoverageBook, and Canva, make sure to mention your experience with these tools. If you’re keen to learn, let us know! We appreciate a proactive attitude.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the table!

How to prepare for a job interview at Little Red Rooster | B Corp™

Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the Client Services Assistant role. Familiarise yourself with the key responsibilities and required skills mentioned in the job description. This will help you articulate how your experience aligns with what they’re looking for.

Showcase Your Organisational Skills

Since this role requires excellent organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured everything ran smoothly.

Demonstrate Your Tech Savviness

The company is looking for someone confident with Microsoft 365 and tools like CoverageBook and Canva. Brush up on these platforms before your interview, and if you have experience using them, be sure to highlight it. If not, express your eagerness to learn and adapt quickly.

Prepare for Client Interaction Scenarios

As a Client Services Assistant, you'll be liaising with clients and stakeholders. Think of scenarios where you’ve had to communicate effectively or resolve issues. Practise how you would handle different client situations, showcasing your confidence and professionalism.

Client Services Assistant
Little Red Rooster | B Corp™
Location: Reading
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