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- Tasks: Lead a high-energy gym, ensuring top-notch service and safety standards.
- Company: Join a leading gym company known for its state-of-the-art facilities in London.
- Benefits: Enjoy a competitive salary, bonuses, and the chance to shape a vibrant fitness community.
- Why this job: This role offers a unique opportunity to inspire and develop a passionate team in the fitness industry.
- Qualifications: Must have 4+ years of management experience in the leisure and fitness sector.
- Other info: Be part of an exciting expansion and make a real impact in the community.
The predicted salary is between 60000 - 70000 £ per year.
Little Lion Entertainment is the UK’s premier immersive attractions company. We have welcomed millions of guests to our experiences and are now looking for a Senior General Manager to lead our current and future London venues. As The Crystal Maze LIVE Experience London enters its tenth anniversary year, we are hiring an inspiring operational expert to lead our flagship site in the heart of London’s Theatreland, as well as future new openings within the capital.
The Role
As Senior General Manager for Little Lion Entertainment, you will oversee all operational aspects at our London attractions including; The Crystal Maze LIVE Experience London and all future site openings to the highest level of quality and efficiency.
You will create and lead management teams at each site across the LLE group, focused within London, who are all well versed in running their attractions under your guidance & direction. You’ll work effectively, creating a consistently strong brand experience, facing every challenge with a positive, can-do attitude. With a commercially minded approach, you strive to ensure five-star guest experiences, whilst continuously thinking of innovative ways to develop our internal processes that will in turn improve our offering and attractions.
You’ll be supportive yet practical, encouraging the teams and staff to work effectively together and facing every challenge with a positive, can-do attitude. Due to the nature of the business, a positive and flexible approach to work (weekend, evening and night-time work) is essential.
Skills and Experience
We are looking for leader with drive and passion to inspire our teams and champion exceptional guest and employee experience. You’ll bring strong operational expertise, passion for the immersive attraction industry and commercial approach, to drive excellence within our attractions.
Essential Skills:
- Significant, demonstrable experience in a senior manager role – ideally within a visitor attraction, theme park, museum, hotel, theatre, entertainment or competitive socialising environment.
- Exceptional communication and people leadership skills, to motivate and inspire teams.
- Strong understanding of business management and commercials, while maintaining a guest-first approach.
- Highly organised and proficient in operational strategies, accuracy and attention to detail essential.
- Commitment to health, safety, and security, ensuring the well-being of guests and team members at all times.
- Excellent communication and stakeholder management skills, fostering collaboration across teams, partners, and the local community.
- Be able to demonstrate complex problem solving and critical thinking skills with strong judgment.
- A proactive can-do approach and ability to work as part of a team across different business areas.
Location: London
Reporting to this position: 1 x General Manager, with future London attractions reporting into this role
Pay Range: Competitive
Benefits:
- Company pension
- Employee discount
- Health & wellbeing programme
- Private medical insurance
Schedule:
- Week & Weekend availability
Senior General Manager employer: Little Lion Entertainment
Contact Detail:
Little Lion Entertainment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior General Manager
✨Tip Number 1
Network within the fitness industry in London. Attend local fitness events, workshops, or seminars to meet potential colleagues and industry leaders. Building relationships can often lead to job opportunities that aren't publicly advertised.
✨Tip Number 2
Showcase your leadership skills by volunteering for community fitness initiatives or local gym events. This not only enhances your resume but also demonstrates your commitment to the fitness community and your ability to manage teams effectively.
✨Tip Number 3
Research the specific gym company you are applying to. Understand their values, mission, and current marketing strategies. Tailoring your approach to align with their goals can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with sales and marketing campaigns in detail. Be ready to share specific examples of how you've successfully driven revenue growth in previous roles, as this will be crucial for the General Manager position.
We think you need these skills to ace Senior General Manager
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your management experience in the fitness and leisure industry. Detail your previous roles, focusing on achievements that demonstrate your ability to drive sales and manage teams effectively.
Showcase Leadership Skills: Illustrate your leadership style and how you have successfully recruited, mentored, and managed staff in the past. Use specific examples to show how you've motivated teams and improved performance.
Detail Sales and Marketing Acumen: Discuss your experience with local sales and marketing campaigns. Provide examples of successful strategies you've implemented that align with the company's goals and how they contributed to revenue growth.
Tailor Your Application: Customize your CV and cover letter to reflect the unique aspects of this General Manager role. Address the specific responsibilities mentioned in the job description and explain how your skills and experiences make you the ideal candidate.
How to prepare for a job interview at Little Lion Entertainment
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for the fitness industry during the interview. Share personal experiences or stories that highlight your commitment to health and wellness, as this will resonate with the company's values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Discuss your approach to hiring, training, and mentoring staff, as well as how you foster a positive work environment that drives performance.
✨Highlight Sales and Marketing Experience
Be ready to discuss specific sales and marketing campaigns you've implemented in previous roles. Explain how these initiatives contributed to revenue growth and how you can apply similar strategies to the gym's local outreach efforts.
✨Understand Health and Safety Standards
Familiarize yourself with the health and safety regulations relevant to the fitness industry. Be prepared to discuss how you would ensure compliance and maintain high standards within the gym, as this is a critical aspect of the General Manager role.
