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- Tasks: Lead the floor during service and ensure exceptional guest experiences.
- Company: Join a quality independent hospitality business with a focus on high standards.
- Benefits: Flexible shifts, growth opportunities, and a supportive team environment.
- Other info: Opportunity for career growth into an Assistant Manager role.
- Why this job: Be part of a passionate team that values hospitality and attention to detail.
- Qualifications: Experience in busy hospitality settings and strong service skills.
The predicted salary is between 25000 - 30000 £ per year.
The Floor Supervisor plays a key role in delivering exceptional day to day service at The Leicester Arms. This position is responsible for leading the floor during service, supporting the management team, maintaining high operational standards, and ensuring every guest receives warm, professional, detail driven hospitality.
What We Are Looking For
- Previous experience in a busy hospitality environment
- Experience serving on the floor in a quality food led pub, restaurant, or hotel
- Strong service skills and confidence leading a section or shift
- A positive, hands on attitude with a genuine love of hospitality
- Excellent communication and teamworking skills
- Ability to stay calm and focused under pressure
- High standards of personal presentation and professionalism
- A good understanding of food, drink, and guest expectations
Desirable
- Previous supervisory experience
- Experience in a premium pub, inn, or restaurant environment
- Wine knowledge and confidence with pairings
- Experience with reservations systems and till systems
- An interest in developing into an Assistant Manager role in future
Personal Qualities
- Warm, welcoming, and naturally hospitable
- Organised and dependable
- Calm under pressure
- Detail focused
- Proactive and solutions led
- Professional in both attitude and appearance
- A team player who leads from the front
- Proud of doing things properly
Key Expectations
- To be visible and engaged on the floor throughout service
- To take ownership of the guest experience in your area
- To maintain high standards even in busy periods
- To support the management team fully and act as a role model for junior team members
- To care deeply about the little things, because little things make the large difference
Hours
This role will include a mixture of daytime, evening, and weekend shifts depending on the needs of the business. Flexibility is essential.
Opportunity
This is an exciting opportunity for someone who wants to grow within a quality independent hospitality business. At Little and Large Pub Company, we value people who care about standards, love looking after guests, and want to be part of a team building something special.
Restaurant Supervisor employer: Little & Large Pub Company
Contact Detail:
Little & Large Pub Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Leicester Arms for a drink or a bite. Familiarising yourself with the atmosphere and service style will help you stand out and show genuine interest.
✨Tip Number 2
Practice your service skills! If you’ve got experience leading a section, think of specific examples where you’ve excelled under pressure. Be ready to share these stories during your chat with the management team.
✨Tip Number 3
Show off your passion for hospitality! During the interview, let your love for guest experiences shine through. Talk about what makes you proud in your work and how you can contribute to the warm, welcoming vibe at The Leicester Arms.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a great way to reinforce your enthusiasm for the role and keep you top of mind.
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences where you went above and beyond for guests, as this will resonate with us at The Leicester Arms.
Highlight Relevant Experience: Make sure to detail your previous roles in busy hospitality environments. We want to see how your experience aligns with the responsibilities of a Floor Supervisor, so don’t hold back on those service skills!
Be Professional Yet Approachable: Your written application should reflect your personality. Keep it professional but also warm and welcoming, just like the atmosphere we aim to create at The Leicester Arms. A friendly tone can make a big difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to grow with us!
How to prepare for a job interview at Little & Large Pub Company
✨Know the Venue Inside Out
Before your interview, make sure you know The Leicester Arms like the back of your hand. Familiarise yourself with their menu, service style, and any unique offerings. This shows genuine interest and helps you answer questions more confidently.
✨Showcase Your Service Skills
Be ready to discuss specific examples from your past experiences where you delivered exceptional service. Highlight situations where you led a team or handled pressure effectively. This will demonstrate your capability to maintain high operational standards.
✨Emphasise Teamwork and Leadership
Since the role involves leading a section or shift, share instances where you successfully collaborated with others or took charge during busy times. Illustrate how you motivate your team and ensure everyone is on the same page.
✨Dress to Impress
First impressions matter! Make sure you present yourself professionally, reflecting the high standards expected in hospitality. A polished appearance not only boosts your confidence but also aligns with the professionalism the company values.