At a Glance
- Tasks: Lead the floor during service and ensure exceptional guest experiences.
- Company: Join a quality independent hospitality business with a focus on high standards.
- Benefits: Flexible shifts, growth opportunities, and a supportive team environment.
- Other info: Opportunity for career growth into an Assistant Manager role.
- Why this job: Be part of a passionate team that values hospitality and attention to detail.
- Qualifications: Experience in hospitality and strong service skills are essential.
The predicted salary is between 25000 - 30000 € per year.
The Floor Supervisor plays a key role in delivering exceptional day to day service at The Leicester Arms. This position is responsible for leading the floor during service, supporting the management team, maintaining high operational standards, and ensuring every guest receives warm, professional, detail driven hospitality.
What We Are Looking For
- Previous experience in a busy hospitality environment
- Experience serving on the floor in a quality food led pub, restaurant, or hotel
- Strong service skills and confidence leading a section or shift
- A positive, hands on attitude with a genuine love of hospitality
- Excellent communication and teamworking skills
- Ability to stay calm and focused under pressure
- High standards of personal presentation and professionalism
- A good understanding of food, drink, and guest expectations
Desirable
- Previous supervisory experience
- Experience in a premium pub, inn, or restaurant environment
- Wine knowledge and confidence with pairings
- Experience with reservations systems and till systems
- An interest in developing into an Assistant Manager role in future
Personal Qualities
- Warm, welcoming, and naturally hospitable
- Organised and dependable
- Calm under pressure
- Detail focused
- Proactive and solutions led
- Professional in both attitude and appearance
- A team player who leads from the front
- Proud of doing things properly
Key Expectations
- To be visible and engaged on the floor throughout service
- To take ownership of the guest experience in your area
- To maintain high standards even in busy periods
- To support the management team fully and act as a role model for junior team members
- To care deeply about the little things, because little things make the large difference
Hours
This role will include a mixture of daytime, evening, and weekend shifts depending on the needs of the business. Flexibility is essential.
Opportunity
This is an exciting opportunity for someone who wants to grow within a quality independent hospitality business. At Little and Large Pub Company, we value people who care about standards, love looking after guests, and want to be part of a team building something special.
Restaurant Supervisor in Kent employer: Little & Large Pub Company
At Little and Large Pub Company, we pride ourselves on fostering a vibrant and supportive work culture that values exceptional service and teamwork. As a Restaurant Supervisor, you will not only lead a dedicated team in delivering outstanding hospitality but also have the opportunity to grow into an Assistant Manager role, all while working in the charming setting of The Leicester Arms. With a focus on personal development and a commitment to maintaining high operational standards, we offer a rewarding environment for those passionate about the hospitality industry.
Contact Detail:
Little & Large Pub Company Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor in Kent
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Leicester Arms and soak up the atmosphere. Chat with the staff and observe how they interact with guests. This will give you a feel for their service style and help you tailor your approach.
✨Tip Number 2
Show off your experience! When you’re chatting with the hiring team, highlight your previous roles in busy hospitality settings. Share specific examples of how you’ve led a team or handled pressure, as this will demonstrate your capability to thrive in a fast-paced environment.
✨Tip Number 3
Be yourself! The Leicester Arms is looking for someone warm and welcoming, so let your personality shine through during the conversation. Show your genuine love for hospitality and how you can contribute to creating memorable guest experiences.
✨Tip Number 4
Follow up! After your chat, send a quick thank-you message to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team. And remember, apply through our website for the best chance!
We think you need these skills to ace Restaurant Supervisor in Kent
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share specific experiences where you went above and beyond for guests, as this will resonate with us at StudySmarter and show that you're a perfect fit for the role.
Highlight Relevant Experience:Make sure to detail your previous experience in busy hospitality environments. We want to see how you've handled pressure and led teams, so don’t hold back on those stories that showcase your strong service skills!
Be Professional Yet Approachable:Your written application should reflect your professionalism while also being warm and welcoming. Use a friendly tone that mirrors the hospitality vibe we cherish, and remember to proofread for any typos or errors!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to grow within our team!
How to prepare for a job interview at Little & Large Pub Company
✨Know Your Hospitality Stuff
Brush up on your knowledge of food and drink, especially if you have experience in a quality pub or restaurant. Be ready to discuss your favourite pairings and how you can enhance the guest experience with your expertise.
✨Show Off Your Leadership Skills
Since the role involves leading a section or shift, think of examples from your past where you've successfully managed a team or handled a busy service. Highlight your ability to stay calm under pressure and how you motivate others.
✨Be Engaging and Personable
The Leicester Arms values warm and welcoming hospitality, so let your personality shine through. Practice your communication skills and be prepared to demonstrate how you connect with guests and create a positive atmosphere.
✨Dress to Impress
First impressions matter! Make sure you present yourself professionally, reflecting the high standards expected in the hospitality industry. A polished appearance will show that you take the role seriously and care about the details.
