AtKudu Marylebone, we are looking for a polished and drivenAssistant General Managerto join our leadership team.
This is an opportunity for a confident, commercially aware, and people-focused professional to play a key role in delivering a refined yet energetic dining experience. We are seeking someone who leads from the floor, understands the rhythm of a premium restaurant, and takes pride in both the guest journey and the performance behind the scenes.
The Role
Working closely with the General Manager, you will take ownership of daily operations, ensuring that every service reflects the quality, warmth, and attention to detail that define Kudu Marylebone.
You will balancehands-on leadershipwithstrong commercial awareness, maintaining control of labour, driving KPIs, and nurturing a high-performing team.
Key Responsibilities
Service & Operations
- Lead service with presence and confidence, setting the tone on the floor
- Ensure a seamless guest journey from arrival to departure
- Maintain exceptional standards across food, drinks, and environment
- Anticipate service flow and adapt quickly to the demands of a busy restaurant
People & Culture
- Inspire, coach, and develop a large and diverse team
- Build a culture of accountability, professionalism, and pride
- Handle team conflict with maturity and fairness
- Lead disciplinary processes and performance management in line with best HR practices
- Support recruitment, onboarding, and continuous training
- Create rotas aligned with business levels and labour budgets
- Maintain strong control over labour costs without compromising service
- Drive productivity and efficiency across all service periods
Commercial Awareness & KPIs
- Confidently manage key metrics including sales, labour %, SPH, and covers
- Analyse performance and implement clear, actionable improvements
- Support forecasting, budgeting, and weekly reporting
- Identify opportunities to enhance revenue and guest spend
Guest Experience
- Deliver warm, intuitive, and personalised service
- Handle guest feedback and complaints with professionalism and care
- Build strong relationships with returning and VIP guests
- Lead by example in creating memorable experiences
Compliance & Standards
- Ensure full compliance with UK legislation and company policies
- Maintain excellence in health & safety, food safety, and licensing
- Uphold HR procedures with consistency and integrity
- Drive adherence to SOPs across the team
Systems & Administration
- Maintain accuracy across scheduling, HR, and operational systems
- Support payroll, absence management, and reporting processes
- Ensure all daily and weekly administrative duties are completed to a high standard
What We’re Looking For
- Strong understanding of labour control and rota planning
- Commercially driven with solid KPI knowledge
- Confident in managing disciplinary and HR processes
- A natural leader who is present, composed, and hands-on
- Excellent communication and conflict resolution skills
- Detail-oriented with a passion for quality and consistency
- A genuine love for hospitality and guest experience
What We Offer
- A starting salary of £50kper annum, including discretionaryservice charge and a furtherdiscretionary excess tronc estimated at about £5-7k per annum.
- The opportunity to grow within a respected and ambitious restaurant group
- A collaborative and supportive leadership culture
- The chance to shape and influence a premium dining experience
If you are ready to bring energy, precision, and leadership to one of London’s most distinctive restaurants, we would love to hear from you.
