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For Companies At a Glance
- Tasks: Lead hotel operations, drive revenue, and ensure guest satisfaction daily.
- Company: Join a vibrant hotel in the heart of Glasgow, known for exceptional service.
- Benefits: Enjoy competitive salary, professional development opportunities, and a dynamic work environment.
- Why this job: Be part of a passionate team, make an impact, and enhance guest experiences.
- Qualifications: Experience managing a large hotel, strong leadership skills, and a focus on guest satisfaction.
- Other info: Ideal for motivated professionals seeking a rewarding challenge in hospitality.
The predicted salary is between 36000 - 60000 £ per year.
We're seeking an experienced and dynamic General Manager to lead our hotel team in Glasgow. The successful candidate will have a proven track record in hotel management, with a strong focus on revenue growth, guest satisfaction, and team leadership.
Key Responsibilities:
- Overall Hotel Management: Oversee daily hotel operations, ensuring seamless execution and exceptional guest experiences. Implement strategies to drive revenue growth, profitability, and market competitiveness.
- Revenue Management: Analyse market trends and competitor activity to optimize pricing and revenue strategies. Work closely with the sales team to identify and pursue new business opportunities.
- Team Leadership: Lead, motivate, and develop a high-performing team across all departments. Foster a culture of continuous improvement and professional development.
- Guest Satisfaction: Ensure high levels of guest satisfaction through personalized service and prompt issue resolution. Monitor guest feedback and implement improvements to enhance the overall guest experience.
- Stakeholder Relationships: Build and maintain strong relationships with local businesses, partners, and stakeholders. Represent the hotel in the local community and industry events.
Requirements:
- Proven experience as a General Manager in a 150+ bedroom hotel
- Strong knowledge of the Glasgow market and hotel industry
- Excellent leadership, communication, and interpersonal skills
- Ability to drive revenue growth and profitability
- Strong focus on guest satisfaction and service excellence
If you're a motivated and experienced hotel professional looking for a new challenge, we'd love to hear from you. Apply now!
Hotel General Manager employer: Little Kitchen Help Ltd
Contact Detail:
Little Kitchen Help Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel General Manager
✨Tip Number 1
Network with professionals in the Glasgow hotel industry. Attend local hospitality events or join relevant online forums to connect with current hotel managers and industry leaders. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest trends in hotel management, particularly those affecting the Glasgow market. Understanding local competitors and market dynamics will help you demonstrate your knowledge during interviews and discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven revenue growth and improved guest satisfaction in your previous roles. Having quantifiable achievements ready will showcase your capabilities and make you stand out as a candidate.
✨Tip Number 4
Research our hotel’s values and mission. Tailoring your approach to align with our culture and demonstrating how you can contribute to our goals will show that you're not just looking for any job, but that you're genuinely interested in being part of our team.
We think you need these skills to ace Hotel General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hotel management, particularly in roles similar to a General Manager. Emphasise your achievements in revenue growth, guest satisfaction, and team leadership.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the Glasgow market. Mention specific examples of how you've driven revenue and improved guest experiences in previous roles.
Highlight Relevant Skills: In your application, focus on key skills such as leadership, communication, and interpersonal abilities. Provide examples of how you've successfully led teams and resolved guest issues in the past.
Showcase Your Local Knowledge: Demonstrate your knowledge of the Glasgow market and local businesses in your application. This will show that you are well-prepared to build relationships and represent the hotel in the community.
How to prepare for a job interview at Little Kitchen Help Ltd
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and motivate a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your leadership style and any challenges you've overcome.
✨Demonstrate Market Knowledge
Familiarise yourself with the Glasgow hotel market and current trends. During the interview, discuss how you would leverage this knowledge to drive revenue growth and improve guest satisfaction, showing that you're proactive and well-informed.
✨Emphasise Guest Satisfaction
Prepare to discuss your approach to ensuring high levels of guest satisfaction. Share examples of how you've handled guest feedback and resolved issues effectively, demonstrating your commitment to service excellence.
✨Build Relationships
Highlight your experience in building relationships with local businesses and stakeholders. Discuss how you would represent the hotel in the community and at industry events, showcasing your networking skills and community engagement.
