Colour Consultant

At Little Greene, we make beautiful products for people with personality. Our showrooms are the jewel in our crown: a place of colour, inspiration and expert assistance. We want our customers to be inspired to make their home a place of beauty, using our unique colour palette and collection of wallpapers.

We are excited to be opening our 7 th UK showroom in Bristol in late-Spring, and are looking for a Colour Consultant to join our team for 3 days a week.

The role includes

• Visiting customers in their home to assist with their projects, through expert knowledge of all Little Greene colours and wallpapers.
• Holding colour consultancy appointments in the showrooms with customers to assist with their projects, through expert knowledge of all Little Greene colours and wallpapers.
• Holding colour consultancy appointments online via video link with customers to assist with their projects, through expert knowledge of all Little Greene colours and wallpapers.
• Liaising with the showroom teams about customer bookings and payments, invoices and orders.
• Ensuring the showroom teams have the knowledge to talk with confidence about the Colour Consultancy service.
• Preparing specification reports within 24 hours of visit, ensuring all materials and prices are listed correctly.
• Communicating with the customer via email, telephone and in person, in a professional and friendly manner about their appointment, project and order.
• Working with the Showroom Manager on scheduling and delivering customer events in the showroom to educate customers in colour and to offer the colour consultancy service. Assisting in the creation of presentation content.
• Networking with local builders, decorators, interior designers to build the profile of the showroom and the Colour Consultancy service.
• Maintaining an up to date expert knowledge of our full range of colours and wallpapers.
• Attending events and trade shows whilst acting as an ambassador for the brand.
• Assisting in the showroom as required by the Showroom Manager to cover absences or holidays.

Experience required

• Experience in colour and interior design.
• Experience in a retail sales environment.
• Possess a strong attention to detail and will be highly organised.
• Exceptional communication and customer service skills – in person, over the telephone and via email.
• The confidence to present to groups of customers in event situations.
• The ability to work under pressure to meet tight deadlines.
• The ability to work well as part of a team and also on their own.