Ecommerce & Systems Executive

Little Green Radicals is a London-based brand specialising in colourful organic cotton clothes for kids. With a loyal customer base, we’re expanding across the UK and international markets, with our ecommerce platforms and systems playing an important role in supporting our growth.

We’re looking for a highly organised, diligent and detail-focused Ecommerce & Systems Executive to support the smooth running and ongoing improvement of our ecommerce platforms and connected systems. The role covers our B2C retail website, wholesale/B2B channels and marketplaces, with a strong focus on accurate product and content management, platform functionality, integrations and day-to-day troubleshooting.

Working to support the retail, wholesale, marketplaces, operations and customer service teams, you’ll help keep our systems and product information accurate, joined up and working effectively. You’ll coordinate with external agencies, platform providers and technical support teams to resolve issues, improve processes and support new developments. This is a hands‑on role in a small, fast‑moving team, suited to someone who is methodical, curious and enjoys getting to the bottom of problems.

Details & Application

• Salary: £37,000 per annum
• Hours: Full-time
• Location: Hybrid, with at least two days per week in our Brixton office. Regular office attendance is an essential part of the role and this is not a work from home position.
• Experience: 2+ years of relevant experience essential
• Applicants must be eligible to work in the UK.

Key Responsibilities

Ecommerce Platforms & Product Management

• Day-to-day running of our Shopify retail (B2C) and wholesale (B2B) platforms including price changes, navigation, app updates etc
• Manage product uploads, pricing, merchandising and product information across Shopify and wholesale platforms such as Faire.
• Organise and maintain product imagery and digital assets across sales channels.
• Manage platform apps, users, permissions and day-to-day functionality.

Systems & Technical Support

• Support integrations between Shopify, Brightpearl ERP system, marketplaces and other business systems, ensuring data flows accurately.
• Provide first-line system support across departments, troubleshooting issues and coordinating with external agencies and technical support teams to resolve them.
• Identify recurring issues and opportunities to improve systems, processes and workflows.
• Support international storefronts, including translations, localisation and VAT settings, liaising with relevant teams and specialists where needed.

Ecommerce Optimisation & Reporting

• Support website optimisation, including A/B testing, conversion rate improvements and enhancements to the customer journey.
• Research, test and install and update Shopify apps.
• Identify opportunities to improve website functionality, usability and merchandising.
• Report on key ecommerce performance metrics, including traffic, conversion rate and AOV.

AI & Innovation

• Maintain and update the brand’s AI knowledge base, ensuring information is accurate.
• Explore AI tools and new technologies to improve ecommerce performance and internal efficiencies.

Skills & Experience

• At least 2 years’ experience in an ecommerce, ecommerce operations or digital trading role.
• Hands-on Shopify (or similar platform) experience, including product management, merchandising and apps.
• Highly organised, diligent and methodical, with excellent attention to detail and strong numerical accuracy.
• A proactive problem solver, confident troubleshooting issues and finding practical solutions.
• Comfortable working with product data, spreadsheets, digital assets and ecommerce systems.
• Strong communication skills, with the ability to support colleagues across departments and liaise with external partners.
• Able to manage multiple priorities, work independently and follow tasks through to completion in a fast-paced environment.
• A collaborative and flexible team player, curious about technology and motivated to improve processes and efficiencies.

Desirable:

• Wholesale and marketplace platforms such as Faire.
• International ecommerce, including localisation, translations, currencies and VAT.
• Website analytics, SEO and A/B testing.
• Using AI within your role.

Why Join Us

• Flexible / hybrid working offered.
• A varied, hands‑on role in a growing, purpose‑led brand.
• Opportunities for training, promotion and skills development.
• An extra day of annual leave for each year worked, up to five additional days.
• Three volunteer days per year.
• Pension and enhanced maternity / paternity leave.
• Collaborative and supportive team environment.
• Team events.
• Employee discount at Little Green Radicals.

Our recruitment and selection processes are fair and inclusive. We do not discriminate on the basis of age, gender reassignment, marital or civil partnership status, pregnancy or maternity, disability, race, religion or belief, sex, or sexual orientation.