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- Tasks: Provide top-notch IT support both onsite and remotely while troubleshooting modern technologies.
- Company: Progressive IT support company in England with a focus on customer service.
- Benefits: Up to £40,000 salary, numerous benefits, and growth opportunities.
- Why this job: Join a dynamic team and make a real difference in customer relations.
- Qualifications: Experience in IT support with ITIL and Microsoft certifications preferred.
- Other info: Work independently in a fast-paced environment with excellent career advancement.
The predicted salary is between 24000 - 40000 £ per year.
A progressive IT support company in England seeks an IT Onsite Support Engineer to deliver exceptional customer service by providing both onsite and remote support.
Key responsibilities include:
- Troubleshooting modern workplace technologies
- Maintaining customer relations
Ideal candidates have experience in IT support, possess ITIL and Microsoft certifications, and can work independently.
This role offers up to £40,000 salary, numerous benefits, and opportunities for growth within a dynamic team environment.
Client-Facing Onsite It Support Engineer in England employer: Little Fish (UK) Ltd.
Contact Detail:
Little Fish (UK) Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client-Facing Onsite It Support Engineer in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT support field and let them know you're on the hunt for a Client-Facing Onsite IT Support Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your troubleshooting skills and be ready to discuss how you've tackled tech issues in the past. Show off your customer service chops, as this role is all about maintaining great customer relations.
✨Tip Number 3
Don’t forget to showcase your certifications! If you've got ITIL and Microsoft certifications, flaunt them during your conversations. They’re key to proving you’ve got the skills needed for the job, so make sure they’re front and centre.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly through us gives you a better chance to stand out. Plus, it’s super easy and straightforward – just a few clicks and you’re in!
We think you need these skills to ace Client-Facing Onsite It Support Engineer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support and any relevant certifications like ITIL and Microsoft. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing exceptional customer service and how you can contribute to our dynamic team. Keep it friendly and professional!
Showcase Your Troubleshooting Skills: In your application, give examples of how you've successfully troubleshot modern workplace technologies. We love seeing real-life scenarios that demonstrate your problem-solving abilities and customer relations skills.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Little Fish (UK) Ltd.
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of modern workplace technologies. Be ready to discuss troubleshooting methods and share examples from your past experiences. This will show that you’re not just familiar with the tech, but that you can handle real-world issues.
✨Showcase Your Customer Service Skills
Since this role is client-facing, it’s crucial to demonstrate your ability to maintain strong customer relations. Prepare anecdotes that highlight your communication skills and how you've successfully resolved customer issues in the past.
✨Get Familiar with ITIL and Microsoft Certifications
If you have ITIL and Microsoft certifications, be prepared to discuss how these qualifications have helped you in your previous roles. If you don’t have them yet, consider mentioning your plans to obtain them, showing your commitment to professional growth.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
