At a Glance
- Tasks: Lead the delivery of high-quality cyber services and manage client relationships.
- Company: Join Littlefish, a dynamic company focused on innovation and service excellence in cyber security.
- Benefits: Enjoy hybrid work, training opportunities, healthcare plans, and a casual dress code.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
- Why this job: Be part of a passionate team that values creativity and embraces change for impactful results.
- Qualifications: Experience in cyber operations leadership and strong communication skills are essential.
The predicted salary is between 48000 - 84000 € per year.
Work location: Nottingham or Sheffield (Hybrid)
Must be eligible for SC Clearance (Must have been a UK resident for the last 5 years)
Here at Littlefish, we look for people who can make a difference and become a giant slayer. As the world around us continues to change, we look for people who embrace change with optimism and excitement. These are the passionate and high-performing people who enjoy and thrive on thinking outside the box.
Our current employees are the giant slayers who have shaped Littlefish into what it is today, and you will be the future employees who continue to add drive, passion, and skills as we grow.
If this sounds like you and you\'re excited about working with creative, passionate, energetic, friendly people, we would love to hear from you.
The role and what you’ll be doing:
Are you a strategic leader with a passion for cyber security and service excellence? At Littlefish, we’re looking for a Cyber Operations Manager to join our Cyber division and play a key role in delivering high-quality, customer-focused cyber services.
You’ll be responsible for leading the delivery of cyber services across key accounts, ensuring operational excellence, strong client relationships, and continuous improvement. You’ll work closely with our CSOC Manager and Cyber Leadership Team to align resources, drive service quality, and support the implementation of best practices.
You will be:
- Leading the delivery of Cyber Services in line with contractual commitments and SLAs
- Acting as a key point of contact for clients, ensuring high satisfaction and trust
- Managing service governance, reporting, and risk treatment plans
- Supporting cyber service transitions and project delivery
- Driving continuous improvement and identifying growth opportunities
- Collaborating with technical teams to ensure effective resource allocation
- Contributing to the wider success of the Cyber division as part of the leadership team
Who you are:
- Proven experience in a service delivery or cyber operations leadership role
- Strong understanding of ITIL principles and service delivery methodologies
- Excellent leadership, communication, and client relationship skills
- Financial acumen and a focus on efficiency and value
- Knowledge of Microsoft Sentinel, Defender solutions, and security best practices
- Experience managing projects and delivering results in a fast-paced environment
Ideally, you will have:
- Experience with Microsoft Purview, firewalls, VPNs, proxies
- Understanding of defence-in-depth and attack vector protection
- Familiarity with automation tools (e.g., Ansible, Terraform, Puppet)
- Knowledge of SaaS/PaaS integrations and cloud security
What we offer:
- Training through our Littlefish Academy, with potential earnings increase of £4,500
- Referral bonus of £1,000 for successful referrals
- Access to LinkedIn Learning with over 16,000 tutorials
- Healthcare cash plan including online GP appointments, 24/7 counsellors, and cashback
- Casual dress policy
- Company Pension Scheme
- Company social events
- 25 days annual leave plus public holidays
- Purchase and sale of annual leave scheme
Life at Littlefish:
Our company values shape who we are. We hire people who embody these values:
- High Performing: We aim to increase quality and efficiency, striving for service excellence.
- Passionate: We celebrate team success, are enthusiastic, energetic, and supportive.
- Can-Do Attitude: We challenge the status quo, get things done, and are not afraid to step outside our comfort zone.
If you believe you can make a tangible difference, apply today and join us on this journey.
At Littlefish, we foster a diverse and inclusive community where everyone feels valued and supported.
We encourage applications from all backgrounds. Please contact us if you need adjustments during the recruitment process.
Our application includes ED&I questions, with a \'prefer not to say\' option.
#J-18808-LjbffrCyber Operations Manager 280422 in Sheffield employer: Little Fish (UK) Ltd.
At Littlefish, we pride ourselves on being an exceptional employer that champions innovation and collaboration in the cyber security sector. Our hybrid work model in Nottingham or Sheffield allows for flexibility while fostering a vibrant work culture where passionate individuals thrive. With comprehensive training opportunities through our Littlefish Academy, a supportive healthcare plan, and a commitment to employee growth, we empower our team to excel and make a meaningful impact in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Cyber Operations Manager 280422 in Sheffield
✨Tip Number 1
Familiarise yourself with the latest trends in cyber security and service delivery methodologies. This will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current employees or professionals in the cyber operations field. Engaging with them can provide insights into the company culture at Littlefish and what they value in a Cyber Operations Manager.
✨Tip Number 3
Prepare to discuss your experience with specific tools mentioned in the job description, such as Microsoft Sentinel and automation tools like Ansible or Terraform. Being able to articulate your hands-on experience will set you apart.
✨Tip Number 4
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to drive service quality and client satisfaction will resonate well with the hiring team.
We think you need these skills to ace Cyber Operations Manager 280422 in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in cyber operations and service delivery. Emphasise your leadership skills and any specific technologies mentioned in the job description, such as Microsoft Sentinel or ITIL principles.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for cyber security and your ability to lead teams. Use specific examples from your past experiences that demonstrate how you have driven service excellence and client satisfaction.
Highlight Relevant Skills:In your application, clearly outline your understanding of key concepts like defence-in-depth, attack vector protection, and automation tools. This will show that you are well-versed in the technical aspects required for the role.
Show Enthusiasm for Company Values:Littlefish values a can-do attitude and passion. Make sure to express your alignment with these values in your application. Share instances where you've challenged the status quo or contributed to team success.
How to prepare for a job interview at Little Fish (UK) Ltd.
✨Show Your Passion for Cyber Security
Make sure to express your enthusiasm for cyber security during the interview. Share specific examples of projects or initiatives you've been involved in that demonstrate your commitment to the field and your understanding of current trends and challenges.
✨Demonstrate Leadership Skills
As a Cyber Operations Manager, you'll need strong leadership abilities. Prepare to discuss your previous experiences leading teams, managing client relationships, and driving service excellence. Highlight any successful outcomes from your leadership roles.
✨Familiarise Yourself with ITIL Principles
Since the role requires a solid understanding of ITIL principles, brush up on these methodologies before your interview. Be ready to discuss how you've applied these principles in past roles to improve service delivery and operational efficiency.
✨Prepare for Technical Questions
Expect technical questions related to Microsoft Sentinel, Defender solutions, and other relevant tools mentioned in the job description. Review your knowledge of these technologies and be prepared to explain how you've used them in your previous roles.