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For Companies At a Glance
- Tasks: Provide top-notch onsite and remote IT support while troubleshooting modern technologies.
- Company: Progressive IT support company in England with a focus on customer service.
- Benefits: Up to £40,000 salary, numerous benefits, and growth opportunities.
- Why this job: Join a dynamic team and make a real difference in customer relations.
- Qualifications: Experience in IT support with ITIL and Microsoft certifications preferred.
- Other info: Work independently in a fast-paced environment with excellent career prospects.
The predicted salary is between 24000 - 40000 £ per year.
A progressive IT support company in England seeks an IT Onsite Support Engineer to deliver exceptional customer service by providing both onsite and remote support.
Key responsibilities include:
- Troubleshooting modern workplace technologies
- Maintaining customer relations
Ideal candidates have:
- Experience in IT support
- ITIL and Microsoft certifications
- The ability to work independently
This role offers up to £40,000 salary, numerous benefits, and opportunities for growth within a dynamic team environment.
Client‐Facing Onsite IT Support Engineer in Brentford employer: Little Fish (UK) Ltd.
Contact Detail:
Little Fish (UK) Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client‐Facing Onsite IT Support Engineer in Brentford
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry and let them know you're on the hunt for a Client-Facing Onsite IT Support Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your troubleshooting skills and be ready to showcase your knowledge of modern workplace technologies. We want to see how you handle real-life scenarios, so practice explaining your thought process clearly and confidently.
✨Tip Number 3
Show off your customer service skills! Since this role is all about maintaining customer relations, think of examples from your past experiences where you went above and beyond to help a client. We love to hear about those moments that made a difference!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to grow within our dynamic team environment. So, what are you waiting for?
We think you need these skills to ace Client‐Facing Onsite IT Support Engineer in Brentford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support and any relevant certifications like ITIL and Microsoft. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing exceptional customer service and how you can contribute to our dynamic team. Keep it friendly and professional.
Showcase Your Troubleshooting Skills: In your application, give examples of how you've tackled tricky tech issues in the past. We love candidates who can think on their feet and solve problems efficiently, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Little Fish (UK) Ltd.
✨Know Your Tech Inside Out
Make sure you brush up on the latest workplace technologies and troubleshooting techniques. Be ready to discuss your experience with specific tools and software, as well as any ITIL and Microsoft certifications you hold.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional customer service, prepare examples of how you've successfully handled client interactions in the past. Think about times when you went above and beyond to resolve an issue or improve a customer's experience.
✨Demonstrate Independence and Initiative
This position requires someone who can work independently, so be prepared to share instances where you took the initiative to solve problems without direct supervision. Highlight your ability to manage your time effectively and prioritise tasks.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the team dynamics, growth opportunities, and how they measure success in the position. This shows you're genuinely interested and engaged.
