Founded in 2009, Little Emperors is a private luxury travel club connecting travellers and independent advisors with the world\'s finest hotels, experiences and journeys. Travellers access the lowest available rates and real benefits like complimentary breakfast, room upgrades and hotel credits, through an intuitive platform and a team of travel experts available by phone, WhatsApp or email, day or night. Independent advisors join through MyLER, an invite-only programme giving them the tools, relationships and commercial terms to build a successful luxury travel business.
We\'re looking for a commercially minded Partnerships Manager to grow our hotel and non-hotel product partners, including experiences and events. Reporting to the VP of Partnerships and managing the Partnerships Executive and Assistant, you will turn our strategy into results for our MyLER network and B2C members, within a fast-growing travel-tech company.
Main Duties & Responsibilities
- Manage and grow a portfolio of hotel and non-hotel product partners, including experiences and events.
- Negotiate and secure rates, benefits, commission and commercial terms across the portfolio, and sign off non-standard terms.
- Own the partner pipeline and growth plan, delivering against agreed KPI targets across the team.
- Turn departmental objectives into individual targets and quarterly plans.
- Track partner acquisition, onboarding, production, engagement and retention, and drive performance across existing partnerships.
- Work with internal teams to make sure new partnerships launch and activate effectively.
- Own partner relationships end to end, from day-to-day queries to escalations, keeping partner management processes consistent.
- Host supplier meetings, office visits and partner calls, and represent Little Emperors at trade shows and industry events.
- Manage relationships with representation companies and wider industry contacts.
- Flag gaps in team capacity, systems and reporting.
- Deliver a concise monthly report to the VP of Partnerships on portfolio performance, opportunities and recommendations.
- Directly manage, coach and develop the Partnerships Executive and Assistant.
Requirements
- 6+ years\' experience in partnerships, commercial or supplier management within luxury travel, hospitality or travel-tech.
- Proven experience leading a team, with a track record of hitting team targets.
- Strong commercial and negotiation skills, with sound judgement on terms.
- An established senior industry network and a genuine passion for luxury travel.
- Confident with performance data, KPIs and GDS, and presenting to senior leadership.
- Claude AI proficiency required, with strong Notion skills and an AI-first approach to productivity. Prioritise modern AI tools over traditional Microsoft Office products.
What We Offer
- 22 days\' annual leave plus bank holidays
- BUPA private medical insurance after one year of service
- Regular learning and development sessions
- Access to quarterly professional development workshops
Location: London Office (4 days in the office 1 day from home)
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Partnerships Manager in London employer: Little Emperors
At Little Emperors, we pride ourselves on being an exceptional employer that values passion and innovation in the travel industry. Our supportive work culture fosters collaboration and personal growth, offering employees opportunities to enhance their skills while engaging with luxury travel trends and building lasting relationships with hotel partners. Located in a vibrant area, our team enjoys a dynamic environment that encourages creativity and excellence in delivering tailored travel experiences.
