At a Glance
- Tasks: Manage bookings and provide tailored travel recommendations for luxury experiences.
- Company: Join Little Emperors, a leading luxury travel advisory team.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on innovation and member satisfaction.
- Why this job: Be at the forefront of luxury travel and create unforgettable experiences for members.
- Qualifications: 4+ years in luxury travel or high-end hospitality with strong communication skills.
The predicted salary is between 29700 - 36300 £ per year.
We're seeking a passionate, knowledgeable, and proactive Travel Advisor to join our expanding team.
If you thrive on delivering excellence and are driven by innovation, we would love to hear from you.
As a Travel Advisor for Little Emperors, you will be at the heart of the operation, providing end-to-end member support from enquiry to booking and beyond.
Key Responsibilities
- Effective management of bookings from enquiry, via our app or manually, through to booking and beyond.
- Maintain strong working knowledge of all active specialist suppliers across verticals, ensuring the best options are presented to members.
- Management of various inboxes, ensuring enquiries are dealt with efficiently and promptly.
- Address and resolve rate parity issues.
- Engage with Hotel Partners through both in-office and out-of-office events to continually improve product knowledge and strengthen relationships; attendance at some evening events is expected.
- Member engagement, including proactive outreach to generate new leads and maintain member loyalty.
- Maintain accurate and up-to-date member and booking records within the CRM system.
- Provide tailored hotel and destination recommendations based on individual member preferences and travel history.
- Keep up to date with new hotel openings, luxury travel trends and competitor offerings to inform member recommendations.
Requirements
- Minimum 4 years' experience in a travel advisory, luxury concierge, or high-end hospitality role, including prior experience as a travel consultant within a luxury tour operator or similar.
- Experience booking with DMCs, cruises, flights, and tailor-made itineraries and packages.
- Deep understanding of luxury hotels, destinations, and discerning clientele.
- Exceptional communication skills, both written and verbal.
- Highly organised, solutions-driven, and able to multitask in a fast-paced environment.
- In-depth knowledge and understanding of GDS (Amadeus) and CRM systems.
- Strong interpersonal skills, discretion, and relationship-building.
- Exceptional time management.
- ATOL / ABTA knowledge is desirable but not essential.
Travel Advisor in City of London employer: Little Emperors
Little Emperors is an exceptional employer that fosters a vibrant work culture focused on collaboration and innovation, particularly in the luxury travel sector. With a commitment to employee growth, the company offers opportunities for professional development and mentorship, ensuring that team members thrive in their roles. Located in a dynamic environment, employees benefit from a flexible work arrangement, allowing for a balanced lifestyle while contributing to a premium membership experience.
