At a Glance
- Tasks: Join our team to manage and engage with our vibrant online community across social media platforms.
- Company: We're an award-winning digital content studio based in Shoreditch, focused on entertainment.
- Benefits: Enjoy hybrid working, mental health programs, free lunches, and the chance to work abroad!
- Why this job: Be part of a creative team driving engagement for major global TV & Film brands.
- Qualifications: Passion for entertainment, strong writing skills, and knowledge of social media analytics required.
- Other info: This is a full-time, 3-month fixed term role with flexible hours.
Based in the heart of Shoreditch, we are an award winning digital content studio and media network who are currently on a quest to find a Community Manager to join our Entertainment team on a 3 month fixed team basis. Is this your next opportunity?
The responsibilities of a Community Manager involve supporting the publication of content across various social media platforms, contributing to content creation, and managing the community to enhance our non-video presence.
Due to the continuous nature of the work, this role will necessitate community management coverage during UK bank holidays, which includes responding to posts and reposts across all social platforms. Additionally, this position entails regular posting and basic monitoring, without on-call obligations, during weekends and addressing any urgent issues as they arise.
This is a full-time position requiring a commitment of 37.5 hours per week on a 3 month fixed term contract.
PERKS OF THE JOB
We are proud to be an award winning workspace with employee wellbeing at the heart of everything we do. We offer hybrid and flexi-time working, mental health and wellbeing programmes, enhanced gender neutral parental leave, interest free financial support and a digital nomad policy that allows you to work from abroad in two one week blocks a year. Plus all the usuals such as pension contributions, annual leave and office perks like free lunches, socials, and health treatments!
HOW YOU’LL SPEND YOUR TIME
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Help to plan, develop and execute communications across all social channels (YouTube, Instagram, TikTok, and WhatsApp) for a large, cross platform project with one of the biggest global TV & Film brands.
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Work alongside Social Media Managers to devise strategy across channels and its execution to drive KPIs including brand awareness, engagement and follower growth.
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Manage community engagement and monitor trends across YouTube, Instagram, TikTok, and WhatsApp.
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Develop and maintain brand tone of voice, maintaining any documentation related to tone of voice.
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Produce copy for posts that is engaging, optimised for each platform and aligned to the brand’s tone of voice.
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Ideate and manage the publishing of content on the brand’s WhatsApp channel, Stories across Instagram/TikTok & any broadcast channels.
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Daily monitoring of newsroom developments to gain a comprehensive understanding of global events and associated sensitivities, along with the effective use of channel metadata to enhance content optimisation.
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Live community management of events and key releases, replying to fans in a way that is authentic and appropriate to the brand TOV.
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Monitor performance of content using platform analytics and assisting with reporting, particularly for WhatsApp, Stories and broadcast channels in conjunction with the Partnerships Manager and Insights Analyst.
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Social listening; monitoring conversation in relevant areas and engaging when appropriate and using social listening to guide content creation/distribution strategy.
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Sentiment analysis and reporting around key releases of priority films/TV series and key beats, utilising our sentiment analysis tools, in conjunction with the Partnerships Manager and Insights Analyst.
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Regularly reporting back to the Line Manager regarding top-performing posts, new opportunities, new and emerging platforms, trends or common discussions
Skills matter, experience is useful, attitude is everything.
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Knowledge of social media platforms YouTube, Instagram, TikTok, and WhatsApp) and an understanding of their tonal differences.
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Excellent written English language skills with strong attention to detail and factual accuracy.
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A genuine passion for Entertainment content, particularly film & TV A knowledge and passion for building and managing communities in the digital space.
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An understanding of platform analytics and reporting, particularly around sentiment.
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Excellent communication skills, with a positive attitude Ability to work under pressure managing multiple tasks
COMMUNITY MANAGER employer: Little Dot Studios
Contact Detail:
Little Dot Studios Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land COMMUNITY MANAGER
✨Tip Number 1
Familiarize yourself with the latest trends in social media, especially on platforms like YouTube, Instagram, TikTok, and WhatsApp. Understanding what content resonates with audiences can give you an edge in community management.
✨Tip Number 2
Engage with communities related to film and TV on social media. This will not only enhance your understanding of audience sentiment but also help you build a network that could be beneficial for your application.
✨Tip Number 3
Showcase your passion for entertainment content by creating your own posts or engaging with existing content. This demonstrates your ability to manage and contribute to community engagement effectively.
✨Tip Number 4
Stay updated on global events and how they impact the entertainment industry. Being knowledgeable about current affairs will help you respond authentically and appropriately during community management.
We think you need these skills to ace COMMUNITY MANAGER
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in community management and social media. Emphasize any previous roles where you managed online communities or created engaging content.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for entertainment content and your understanding of the specific social media platforms mentioned in the job description. Mention how your skills align with the responsibilities of the Community Manager role.
Showcase Your Writing Skills: Since excellent written English language skills are crucial, include examples of your writing style. You could link to social media posts or content you've created that demonstrate your ability to engage an audience.
Highlight Your Community Engagement Experience: Discuss any past experiences where you successfully engaged with a community online. Provide specific examples of how you managed interactions and contributed to building a positive community atmosphere.
How to prepare for a job interview at Little Dot Studios
✨Show Your Passion for Entertainment
Make sure to express your genuine enthusiasm for film and TV during the interview. Share specific examples of content you love and how it influences your understanding of community management.
✨Demonstrate Social Media Savvy
Be prepared to discuss your experience with YouTube, Instagram, TikTok, and WhatsApp. Highlight any successful campaigns you've managed or contributed to, focusing on how you tailored content for each platform.
✨Highlight Community Engagement Skills
Discuss your strategies for building and managing online communities. Provide examples of how you've engaged with audiences authentically and effectively, especially during live events or key releases.
✨Prepare for Analytics Questions
Since the role involves monitoring performance and sentiment analysis, be ready to talk about your experience with platform analytics. Share how you've used data to inform content strategy and improve engagement.