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- Tasks: Lead a dynamic team and ensure smooth store operations while delivering excellent customer service.
- Company: Join Little Dessert Shop, a vibrant place where sweet dreams come true!
- Benefits: Enjoy ongoing training, career progression, and performance bonuses in a fun environment.
- Why this job: Be part of a fast-paced, energetic culture that values ambition and creativity.
- Qualifications: Must have UK work rights, retail experience preferred, and GCSEs in English and Maths.
- Other info: Flexibility required for varied hours, including evenings and weekends.
The predicted salary is between 28800 - 42000 £ per year.
All of our Store Managers are essential cogs in the running of our Little Dessert Shop stores. A Little Dessert Shop store manager should be passionate about customer service and fired up with the idea of running a successful business. You should be happy and quick to learn and ambition is welcomed! We love a can do attitude, someone who is ready to roll up their sleeves and get involved!
It is the job of the store manager to not only run the store successfully but to motivate and manage a team of creative individuals! This fast paced job is ever changing and requires an energetic, self-motivated, hard-working individual who is focused on getting results. As well as recruiting staff, you will train, lead and motivate them. You need to be confident in managing the performance of staff including lateness, absences, attitude, performance and any other issues that may arise. You must also be able to appropriately resolve any customer complaints or queries in a timely manner.
Flexibility is a must as hours may be long and evening, weekend and bank holiday working will be required and expected. You may also need to travel to provide cover or training at our other sites and to attend meetings.
You will also be responsible for:
- Maintaining stock levels and ordering stock
- Cashing up and reconciliation of the tills, maintaining the float and that there is adequate change for the trading period ahead
- Developing staff rotas and ensuring the store is staffed appropriately for the trading period
- Ensuring the store is fully compliant with all Hygiene, Health and Safety regulations
- General upkeep and maintenance of the store
- Following the operational guidelines
- Maintaining the brand standard
- Any other task in the course of your duties
In return you will receive ongoing support, training and development and the chance to earn a bonus depending on the performance of your store. There is also scope for career progression, as the company grows so will the opportunities for advancement. Salary will be negotiable on experience.
Essential criteria:
- You must have the right to live and work in the UK
- Experience in a restaurant/retail (restaurant, bar, coffee shop) environment. However, training will be provided for the right applicant
- GCSE in English and Maths A-D
- Able to use Microsoft Office and Outlook
- A qualification in hospitality is not essential but would be an advantage.
Store Manager - Full Time employer: Little Dessert Shop
Contact Detail:
Little Dessert Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Full Time
✨Tip Number 1
Familiarise yourself with the Little Dessert Shop brand and its values. Understanding their customer service philosophy and product offerings will help you demonstrate your passion for the role during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Be ready to discuss specific situations where you motivated staff or resolved conflicts.
✨Tip Number 3
Highlight your flexibility and willingness to work varied hours. Since the role requires evening and weekend shifts, being open about your availability can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with stock management and cash handling. Being able to talk confidently about these responsibilities will show that you're ready to take on the operational aspects of the role.
We think you need these skills to ace Store Manager - Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or restaurant management. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to manage a team and drive results.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the role. Mention specific examples of how you've successfully managed teams or resolved customer complaints in the past.
Highlight Relevant Skills: In your application, be sure to mention key skills such as team management, stock control, and compliance with health and safety regulations. These are crucial for the Store Manager position and will help you stand out.
Show Your Flexibility: Since the role requires flexibility in working hours, make sure to express your willingness to work evenings, weekends, and bank holidays. This shows that you are committed and ready to meet the demands of the job.
How to prepare for a job interview at Little Dessert Shop
✨Show Your Passion for Customer Service
As a Store Manager, your enthusiasm for customer service is crucial. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to creating a positive shopping experience.
✨Highlight Your Leadership Skills
Discuss your experience in managing and motivating teams. Share specific instances where you successfully led a team through challenges or improved performance. This will show that you're ready to take on the responsibility of managing a diverse group of individuals.
✨Demonstrate Flexibility and Adaptability
Given the fast-paced nature of the role, it's important to convey your ability to adapt to changing situations. Prepare to discuss times when you've had to adjust your plans or approach to meet business needs or resolve issues effectively.
✨Prepare for Operational Questions
Expect questions about stock management, cash handling, and compliance with health and safety regulations. Brush up on these topics and be ready to explain how you would ensure the store runs smoothly and meets all operational guidelines.
