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- Tasks: Manage and grow our network of carrier partners across the UK.
- Company: Join LITTA, a fast-growing digital scale-up transforming waste collection.
- Benefits: Enjoy a competitive salary, wellbeing programs, team lunches, and special day holidays.
- Why this job: Be part of a collaborative culture that values innovation and personal growth.
- Qualifications: 4+ years in supplier management or logistics; strong organisational and data skills required.
- Other info: Hybrid work model available; opportunity to shape a key business area.
The predicted salary is between 36000 - 54000 £ per year.
LITTA is a fast-growing digital scale-up with ambitious plans to transform waste collection for residential and commercial clients. Our technology-driven approach connects customers with the best carriers, optimising for efficiency and sustainability. We foster a collaborative, innovative, and supportive team culture where everyone has the opportunity to contribute and grow.
LITTA is looking for a Partner Relationship Manager to take ownership of building, managing, and scaling our network of carrier partners across the UK. This role is crucial to ensuring we have the supply capacity, service quality, and geographic coverage needed to meet growing customer demand and support national expansion.
You’ll be responsible for bringing new suppliers on board, onboarding and training them, maintaining strong relationships, and ensuring consistent operational performance. You’ll act as the voice of our partners internally, feeding insights back to our product and operations teams to drive continuous improvement and make the supplier experience as seamless as possible.
This is a hands-on, commercially-minded role ideal for someone who thrives on building relationships, improving systems, and scaling operational infrastructure in a high-growth, tech-driven environment.
- Competitive salary of up to £45,000 depending on experience.
- Opportunity to shape and grow a key part of the business.
- A wide range of company benefits, including wellbeing programs, discounts, special day holidays, team lunches, and more.
Collaborate with internal teams to streamline onboarding materials and build scalable training systems.
Relationship Management & Partner Success- Deliver ongoing training and support to ensure partners meet service standards and maximise earning potential.
- Actively manage retention and performance, identifying risks early and resolving issues quickly.
- Monitor and report on partner KPIs, including job acceptance rates, punctuality, customer feedback, and documentation compliance.
- Work with the operations and finance teams to ensure fair pricing and incentives, supporting partner profitability and motivation.
- Create performance dashboards and lead regular reviews with key suppliers or support with the creation of this.
- Provide structured, data-led feedback to product and engineering teams to help improve the partner experience.
- Contribute to the design of self-serve tools and automated workflows that reduce friction and support scale.
- Support the expansion of LITTA into new cities and regions by ensuring supply is built ahead of demand.
- Use data to spot gaps in coverage and proactively resolve supply bottlenecks.
- Lead on local supplier engagement initiatives, events, and retention strategies to create a sense of community.
4+ years’ experience in a supplier/partner management, logistics, or operational account management role, ideally in a platform model.
- Proven track record of onboarding, training, and scaling external workforces or suppliers.
- Highly organised and process-driven, with the ability to scale partner operations across multiple regions.
- Commercially sharp with a data-led mindset; confident in interpreting performance metrics and driving action.
- Tech-savvy and familiar with CRM, workforce management tools, and performance dashboards.
Senior Partner Relationship Manager (m/w/d) employer: LITTA™
Contact Detail:
LITTA™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Partner Relationship Manager (m/w/d)
✨Tip Number 1
Familiarise yourself with LITTA's technology and approach to waste collection. Understanding their platform and how it connects customers with carriers will help you demonstrate your alignment with their mission during discussions.
✨Tip Number 2
Network with professionals in the logistics and partner management sectors. Attend industry events or join relevant online forums to connect with individuals who may have insights into LITTA's operations or culture.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully onboarded and managed supplier relationships in the past. Highlighting your experience with performance metrics and data-driven decision-making will resonate well with the hiring team.
✨Tip Number 4
Showcase your tech-savviness by being ready to discuss the CRM and workforce management tools you've used. Being able to articulate how these tools can enhance partner performance and operational efficiency will set you apart.
We think you need these skills to ace Senior Partner Relationship Manager (m/w/d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supplier or partner management, logistics, and operational account management. Use specific examples that demonstrate your ability to onboard and train external workforces.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for LITTA's mission to transform waste collection. Discuss how your skills align with the role, particularly in building relationships and improving systems in a tech-driven environment.
Showcase Data-Driven Achievements: Include quantifiable achievements in your application that reflect your data-led mindset. Mention specific KPIs you have managed and how you used data to drive performance improvements in previous roles.
Highlight Tech Savviness: Mention any experience you have with CRM systems, workforce management tools, and performance dashboards. This will show that you are tech-savvy and ready to thrive in a digital scale-up like LITTA.
How to prepare for a job interview at LITTA™
✨Showcase Your Relationship Management Skills
As a Senior Partner Relationship Manager, your ability to build and maintain relationships is crucial. Prepare examples from your past experiences where you successfully onboarded and trained partners, highlighting how you ensured their success and satisfaction.
✨Demonstrate Your Data-Driven Mindset
LITTA values a commercially sharp approach. Be ready to discuss how you've used data to drive decisions in previous roles. Bring specific metrics or KPIs you've monitored and how they influenced your strategies for partner performance management.
✨Familiarise Yourself with Their Technology
Since LITTA is a tech-driven company, it’s important to show that you're tech-savvy. Research their technology and be prepared to discuss how you can leverage CRM and workforce management tools to enhance partner operations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think of situations where you identified risks early and resolved issues quickly, especially in a high-growth environment. This will demonstrate your proactive approach and operational expertise.
