Litta is seeking an on-site Customer Service Manager to lead and develop the CS team, delivering exceptional customer experiences. You will oversee the full employee lifecycle, coach staff, and drive continuous improvement across processes, QA, and performance metrics.
You will build a culture of feedback, empower your team, and ensure high standards in customer interactions, quality assurance, and SLA adherence. A hands-on leader with strong communication is essential.
#J-18808-LjbffrCustomer Service Leader: Coach, QA & Growth employer: LITTA™
Litta™ is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a meaningful impact in the Waste-Tech industry. With a focus on employee growth and development, we offer unique opportunities to enhance your skills while working in a fast-paced environment alongside passionate professionals. Join us in our mission to revolutionise waste management and enjoy the benefits of being part of a supportive team dedicated to sustainability.
