Customer Service Lead - Coach, QA & Operations

Customer Service Lead - Coach, QA & Operations

Full-Time No working from home possible
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Litta is a VC-backed Waste-Tech startup disrupting bulky waste removal in the UK. As Customer Service Manager, you will lead the CS team, set the standard for service, and own the full employee lifecycle for your area.

You will design onboarding, build QA processes, manage schedules and SLAs, and drive continuous improvements to deliver delighted customers. This is a hands-on leadership role with real ownership and impact.

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Customer Service Lead - Coach, QA & Operations employer: LITTA™

Litta™ is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a meaningful impact in the Waste-Tech industry. With a focus on employee growth and development, we offer unique opportunities to enhance your skills while working in a fast-paced environment alongside passionate professionals. Join us in our mission to revolutionise waste management and enjoy the benefits of being part of a supportive team dedicated to sustainability.

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Contact Details:

LITTA™ Recruitment Team