At a Glance
- Tasks: Build and manage relationships with carrier partners to support national expansion.
- Company: LITTA, a fast-growing digital scale-up transforming waste collection.
- Benefits: Competitive salary, wellbeing programs, team lunches, and special day holidays.
- Other info: Join a supportive team in a tech-driven environment with growth opportunities.
- Why this job: Shape a key part of a dynamic business making a real impact.
- Qualifications: 4+ years in supplier management or logistics, strong communication skills.
The predicted salary is between 40000 - 45000 € per year.
LITTA is a fast-growing digital scale-up with ambitious plans to transform waste collection for residential and commercial clients. Our technology-driven approach connects customers with the best carriers, optimising for efficiency and sustainability. We foster a collaborative, innovative, and supportive team culture where everyone has the opportunity to contribute and grow.
LITTA is looking for a Partner Relationship Manager to take ownership of building, managing, and scaling our network of carrier partners across the UK. This role is crucial to ensuring we have the supply capacity, service quality, and geographic coverage needed to meet growing customer demand and support national expansion. You’ll be responsible for bringing new suppliers on board, onboarding and training them, maintaining strong relationships, and ensuring consistent operational performance. You’ll act as the voice of our partners internally, feeding insights back to our product and operations teams to drive continuous improvement and make the supplier experience as seamless as possible.
This is a hands-on, commercially-minded role ideal for someone who thrives on building relationships, improving systems, and scaling operational infrastructure in a high-growth, tech-driven environment.
What’s In It For You:
- Competitive salary of up to £45,000 depending on experience.
- Opportunity to shape and grow a key part of the business.
- A fast-paced, dynamic work environment in an exciting scale-up.
- Be part of a supportive and ambitious team making a real impact.
- A wide range of company benefits, including wellbeing programs, discounts, special day holidays, team lunches, and more.
Key Accountabilities:
- Supplier Growth & Onboarding: Design and execute a structured supplier acquisition strategy, bringing new carriers onto the platform in key regions. Manage the end-to-end onboarding journey, from first contact through to go-live, ensuring every supplier is properly trained and compliant. Collaborate with internal teams to streamline onboarding materials and build scalable training systems.
- Relationship Management & Partner Success: Develop trusted, long-term relationships with suppliers, becoming their go-to point of contact within LITTA. Deliver ongoing training and support to ensure partners meet service standards and maximise earning potential. Actively manage retention and performance, identifying risks early and resolving issues quickly.
- Performance Management & Quality Control: Monitor and report on partner KPIs, including job acceptance rates, punctuality, customer feedback, and documentation compliance. Work with the operations and finance teams to ensure fair pricing and incentives, supporting partner profitability and motivation. Create performance dashboards and lead regular reviews with key suppliers or support with the creation of this.
- Product Feedback & Process Improvement: Champion the voice of the supplier internally—capturing pain points, feature requests, and operational inefficiencies. Provide structured, data-led feedback to product and engineering teams to help improve the partner experience. Contribute to the design of self-serve tools and automated workflows that reduce friction and support scale.
- Scaling & Strategic Input: Support the expansion of LITTA into new cities and regions by ensuring supply is built ahead of demand. Use data to spot gaps in coverage and proactively resolve supply bottlenecks. Lead on local supplier engagement initiatives, events, and retention strategies to create a sense of community.
The Ideal Candidate Will Have:
- 4+ years’ experience in a supplier/partner management, logistics, or operational account management role, ideally in a platform model.
- Proven track record of onboarding, training, and scaling external workforces or suppliers.
- Highly organised and process-driven, with the ability to scale partner operations across multiple regions.
- Strong communicator and relationship builder—comfortable engaging suppliers at all levels.
- Commercially sharp with a data-led mindset; confident in interpreting performance metrics and driving action.
- Proactive, hands-on, and adaptable in a fast-paced environment.
- Tech-savvy and familiar with CRM, workforce management tools, and performance dashboards.
Partner Relationship Manager in Potters Bar employer: LITTA APP LIMITED
LITTA is an exceptional employer that champions a collaborative and innovative work culture, offering employees the chance to make a significant impact in a fast-paced digital scale-up environment. With competitive salaries, comprehensive wellbeing programs, and ample opportunities for professional growth, team members are empowered to shape the future of waste collection while enjoying a supportive atmosphere that values their contributions. Located in the UK, LITTA provides a unique opportunity to be part of a dynamic team dedicated to sustainability and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Partner Relationship Manager in Potters Bar
✨Tip Number 1
Networking is key! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential partners or colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Be proactive in your approach. Instead of waiting for job openings, reach out to companies you admire, like LITTA, and express your interest in working with them. A well-timed email can make a huge difference!
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you articulate why you're a great fit for the Partner Relationship Manager role at LITTA.
✨Tip Number 4
Don’t forget to showcase your skills during interviews! Use specific examples from your past experiences that highlight your ability to build relationships and manage partnerships effectively. And remember, apply through our website for the best chance!
We think you need these skills to ace Partner Relationship Manager in Potters Bar
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Partner Relationship Manager role. Highlight your experience in supplier management and relationship building, as these are key to what we’re looking for at LITTA.
Showcase Your Skills:Don’t just list your skills—demonstrate them! Use specific examples from your past roles that show how you’ve successfully onboarded suppliers or improved operational processes. We love seeing real-world applications of your expertise.
Be Authentic:Let your personality shine through in your application. We value a collaborative and innovative culture at LITTA, so showing us who you are and how you fit into our team dynamic can really make you stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your enthusiasm for joining our fast-growing team at LITTA!
How to prepare for a job interview at LITTA APP LIMITED
✨Know Your Stuff
Before the interview, dive deep into LITTA's mission and values. Understand their technology-driven approach to waste collection and how it impacts their partners. This will help you articulate how your experience aligns with their goals.
✨Showcase Your Relationship Skills
Prepare examples of how you've successfully built and maintained relationships in previous roles. Highlight specific instances where your communication and problem-solving skills made a difference for your partners or suppliers.
✨Be Data-Driven
Since the role requires a data-led mindset, come prepared with insights from your past experiences. Discuss how you've used performance metrics to drive improvements and support partner success, showcasing your analytical skills.
✨Ask Insightful Questions
At the end of the interview, ask questions that demonstrate your interest in the role and the company. Inquire about their plans for expansion or how they gather feedback from partners. This shows you're thinking strategically about the position.
