At a Glance
- Tasks: Build and manage relationships with carrier partners to ensure seamless onboarding and performance.
- Company: LITTA, a fast-growing digital scale-up transforming waste collection.
- Benefits: Competitive salary, wellbeing programs, team lunches, and special day holidays.
- Other info: Opportunity for career growth in an exciting scale-up atmosphere.
- Why this job: Join a dynamic team making a real impact in a tech-driven environment.
- Qualifications: Experience in supplier management or logistics, strong relationship-building skills.
The predicted salary is between 28800 - 42000 £ per year.
LITTA is a fast-growing digital scale-up with ambitious plans to transform waste collection for residential and commercial clients. Our technology-driven approach connects customers with the best carriers optimizing for efficiency and sustainability. We foster a collaborative, innovative, and supportive team culture where everyone has the opportunity to contribute and grow.
LITTA is looking for a Partner Onboarding and Performance Executive to take ownership of building, managing, and scaling our network of carrier partners across the UK. This role is crucial to ensuring we have the supply capacity, service quality, and geographic coverage needed to meet growing customer demand and support national expansion.
You’ll be responsible for bringing new suppliers on board, onboarding and training them, maintaining strong relationships, and ensuring consistent operational performance. You’ll act as the voice of our partners internally, feeding insights back to our product and operations teams to drive continuous improvement and make the supplier experience as seamless as possible.
This is a hands-on, commercially-minded role ideal for someone who thrives on building relationships, improving systems, and scaling operational infrastructure in a high-growth tech-driven environment.
Whats In It For You
- Competitive salary of up to 35000 depending on experience.
- Opportunity to shape and grow a key part of the business.
- A fast-paced dynamic work environment in an exciting scale-up.
- Be part of a supportive and ambitious team making a real impact.
- A wide range of company benefits including wellbeing programs, discounts, special day holidays, team lunches, and more.
Key Accountabilities
- Supplier Growth & Onboarding
- Design and execute a structured supplier acquisition strategy bringing new carriers onto the platform in key regions.
- Manage the end-to-end onboarding journey from first contact through to go-live ensuring every supplier is properly trained and compliant.
- Collaborate with internal teams to streamline onboarding materials and build scalable training systems.
- Relationship Management & Partner Success
- Develop trusted long-term relationships with suppliers becoming their go-to point of contact within LITTA.
- Deliver ongoing training and support to ensure partners meet service standards and maximise earning potential.
- Actively manage retention and performance, identifying risks early and resolving issues quickly.
- Performance Management & Quality Control
- Monitor and report on partner KPIs including job acceptance rates, punctuality, customer feedback, and documentation compliance.
- Work with the operations and finance teams to ensure fair pricing and incentives supporting partner profitability and motivation.
- Create performance dashboards and lead regular reviews with key suppliers or support with the creation of this.
- Product Feedback & Process Improvement
- Champion the voice of the supplier internally, capturing pain points, feature requests, and operational inefficiencies.
- Provide structured data-led feedback to product and engineering teams to help improve the partner experience.
- Contribute to the design of self-serve tools and automated workflows that reduce friction and support scale.
- Scaling & Strategic Input
- Support the expansion of LITTA into new cities and regions by ensuring supply is built ahead of demand.
- Use data to spot gaps in coverage and proactively resolve supply bottlenecks.
- Lead on local supplier engagement initiatives, events, and retention strategies to create a sense of community.
The Ideal Candidate Will Have
- Experience in supplier/partner management, logistics or operational roles.
Partner Onboarding and Performance Executive in London employer: LITTA APP LIMITED
LITTA is an exceptional employer that champions a collaborative and innovative work culture, offering employees the chance to make a tangible impact in the fast-evolving waste collection sector. With competitive salaries, comprehensive wellbeing programmes, and a focus on personal growth, team members are empowered to shape the future of the business while enjoying a supportive environment that values their contributions. Located in the UK, LITTA provides unique opportunities for career advancement in a dynamic scale-up setting, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Partner Onboarding and Performance Executive in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like LITTA APP LIMITED and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at LITTA APP LIMITED!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like LITTA APP LIMITED keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Partner Onboarding and Performance Executive in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to LITTA APP LIMITED:This is your chance to really connect with the team at LITTA APP LIMITED. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at LITTA APP LIMITED
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with LITTA APP LIMITED.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show LITTA APP LIMITED that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at LITTA APP LIMITED. Show them you’re not just focused on the day-to-day but also have a strategic mindset!