At a Glance
- Tasks: Manage bookings, support customer interactions, and ensure smooth operations.
- Company: Join LITTA, a fast-growing Waste-Tech company revolutionising waste collection.
- Benefits: Gain valuable experience in a dynamic environment with potential for growth.
- Other info: Full-time office training initially, with opportunities for career advancement.
- Why this job: Be part of a mission-driven team making a positive impact on the environment.
- Qualifications: Good communication skills and a willingness to learn; experience is a plus.
The predicted salary is between 30000 - 40000 € per year.
Reporting to: Operations Manager
Working Hours: 40 hours per week (Monday- Friday) 08:00 - 17:00
Location: Canary Wharf
Please note that during the initial period, you will be expected to be in the office full-time to complete all necessary training.
Date: March 2026
Business Unit: Business Operations
About LITTA: LITTA is an innovative and dynamic fast-growing VC-funded Waste-Tech Business that is digitally disrupting the UK’s Bulky Waste Collection Sector. Our Mission is to become the UK’s leading Bulky Waste Removal Service, using technology to ethically and sustainably collect our customers' waste using approved local waste collection partners.
Role Summary: Business Operations is a key Function of the business and is the gatekeeper to ensuring that our service is delivered to the highest possible standards. This includes working closely with our service waste collection partners to support customer requirements and ensuring that we continually meet our brand values of being a customer-first business operating at the highest ethical standards. Reporting directly to the Operations Manager, the Operations Executive is a key role within the business. This is a varied and dynamic role requiring a strong work ethic, adaptability, attention to detail and the ability to work within a team. You will work with colleagues to solve any ad hoc problems that arise, ensuring the seamless running of all aspects of business operations. As a digital-first organisation, you will be responsible for identifying any recurring issues, making recommendations and highlighting and logging with a view to implementing a solution. The main objective of the role is to ensure customers (both current and prospective) receive the best possible experience when using LITTA.
Key Daily Activities:
- Client Interaction: Handle customer-related tasks using established processes, communicate information clearly and in a timely manner, support updates or changes to ongoing work as required, ensure activities align with company guidelines.
- Administration & Organisation: Manage bookings and related updates, maintain accurate and up-to-date records, coordinate communication between customers and internal teams.
- Coordination & Support: Work with internal teams and external contacts to support operations, ensure relevant information is shared appropriately, provide general administrative support where needed.
- Customer Service & Quality: Deliver a consistent level of customer service, assist with resolving queries or issues, maintain documentation in line with company standards, follow company policies and procedures.
Education and Experience: Previous experience in a similar role is helpful but not required, good communication and organisational skills, relevant education is beneficial, basic familiarity with standard office software.
Bookings Agent & Administrator in London employer: LITTA APP LIMITED
LITTA is an exceptional employer located in the vibrant Canary Wharf, offering a dynamic work environment that fosters innovation and collaboration. With a strong commitment to employee growth, we provide comprehensive training and development opportunities, ensuring that our team members thrive in their roles while contributing to our mission of ethical and sustainable waste collection. Our customer-first culture, combined with the chance to be part of a fast-growing tech-driven company, makes LITTA a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Bookings Agent & Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching LITTA and understanding their mission. Show them you’re not just another candidate; you’re genuinely interested in their innovative approach to waste collection.
✨Tip Number 3
Practice your communication skills! As a Bookings Agent & Administrator, clear communication is key. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at LITTA.
We think you need these skills to ace Bookings Agent & Administrator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Bookings Agent & Administrator. Highlight any relevant experience and skills that match the job description, like customer service and organisational skills. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about working with LITTA and how your background aligns with our mission. Keep it concise but engaging – we love a bit of personality!
Show Off Your Communication Skills:Since this role involves a lot of client interaction, make sure your written application reflects your communication skills. Use clear and professional language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company while you’re at it!
How to prepare for a job interview at LITTA APP LIMITED
✨Know the Company Inside Out
Before your interview, take some time to research LITTA and its mission. Understand their approach to waste collection and how they use technology to improve customer experience. This will not only show your interest but also help you align your answers with their values.
✨Showcase Your Communication Skills
As a Bookings Agent & Administrator, clear communication is key. Prepare examples from your past experiences where you effectively communicated with customers or colleagues. This will demonstrate your ability to handle client interactions smoothly.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of situations where you had to adapt quickly or resolve an issue. Highlight your thought process and how you worked with others to find solutions, as teamwork is crucial in this role.
✨Demonstrate Attention to Detail
In this role, managing bookings and maintaining accurate records is vital. Be prepared to discuss how you ensure accuracy in your work. You might even want to bring up any tools or methods you use to stay organised and detail-oriented.
