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- Tasks: Be the friendly voice for customers, handling bookings and providing top-notch service.
- Company: Join Lithia, a dynamic company focused on customer satisfaction.
- Benefits: Enjoy a competitive salary, bonuses, generous holiday allowance, and exclusive discounts.
- Other info: Great opportunity for growth in a supportive team environment.
- Why this job: Make a difference by building relationships and helping customers with their needs.
- Qualifications: Previous customer-facing experience is a must; bring your people skills!
The predicted salary is between 25000 - 32000 £ per year.
Join Lithia as a Bookings Advisor in Stockport, England, where you will be the first point of contact for customers, delivering exceptional service through inbound and outbound calls. You’ll be responsible for building strong relationships with clients while conducting bookings for services and maintenance.
Previous customer-facing experience is essential, and you’ll benefit from a competitive salary, bonus, and perks like a generous holiday allowance and numerous company discounts.
Aftersales Bookings Specialist in Stockport employer: Lithia
Contact Detail:
Lithia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Bookings Specialist in Stockport
✨Tip Number 1
Make sure to research Lithia and understand their values and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone skills! Since you'll be handling inbound and outbound calls, try role-playing with a friend or family member to get comfortable with delivering exceptional service over the phone.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and what it takes to succeed as a Bookings Advisor.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're serious about joining the team at Lithia.
We think you need these skills to ace Aftersales Bookings Specialist in Stockport
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous customer-facing experience in your application. We want to see how you've built relationships and delivered exceptional service in the past!
Tailor Your Application: Don’t just send a generic CV! We love it when applicants tailor their applications to the role. Mention specific skills or experiences that relate directly to being a Bookings Advisor.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that make it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Lithia
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've handled difficult situations or gone above and beyond for a customer. This will show that you understand the importance of exceptional service, which is key for a Bookings Advisor.
✨Familiarise Yourself with the Company
Do some research on Lithia and their services. Knowing about their values and what they offer can help you tailor your answers and demonstrate your genuine interest in the role. Plus, it’ll give you a leg up when discussing how you can contribute to their team.
✨Practice Your Communication Skills
Since you'll be handling inbound and outbound calls, practice clear and confident communication. You might want to do mock interviews with a friend or family member, focusing on articulating your thoughts and maintaining a friendly tone, just like you would with customers.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of your interview. This shows you're engaged and interested in the role. You could ask about the team dynamics, training opportunities, or how success is measured in the position. It’s a great way to leave a lasting impression!