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For Companies At a Glance
- Tasks: Investigate claims and manage risks to protect our business integrity.
- Company: Join Lithia UK, a leading automotive retailer with a focus on innovation.
- Benefits: Enjoy 33 days holiday, competitive salary, and exclusive discounts.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Strong Excel and Word skills; previous insurance experience is a plus.
- Other info: Hybrid working model with opportunities for career growth and personal development.
The predicted salary is between 24000 - 32000 £ per year.
Overview
Claims & Risk Management Specialist
Lithia UK Head Office- Annesley, Nottingham. Hybrid working (1-2 times per month office attendance, and ad-hoc as per request). Monday-Friday shift pattern.
Salary and benefits
Basic salary up to £28,121, pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services.
Role summary
We’re looking for a detail-driven and proactive Claims & Risk Management Specialist to join our team at Lithia UK. This is a role where you’ll make a real impact — protecting our business by ensuring claims are managed efficiently, fairly, and with complete integrity. Every claim tells a story, and you’ll be the one ensuring that story is investigated thoroughly, handled with professionalism, and resolved in the best possible way for both our people and our business.
Responsibilities
- Investigating workplace incidents and accidents thoroughly to ensure accurate reporting and fair outcomes
- Handling claims from start to finish, including liaising with solicitors, insurers, and external service providers
- Administering the company’s internal insurance processes and keeping everything up to date and compliant
- Supporting colleagues with insurance-related queries and promoting risk management initiatives across the business
- Preparing accurate, high-quality reports on claims activity and costs, making sure spend is controlled
- Negotiating and settling claims in line with agreed policies and protocols
- Building strong relationships with external providers while always keeping Lithia’s best interests front of mind
- Developing your knowledge of current policy covers, claims handling practices, and industry regulations
Requirements
- Strong Microsoft Excel and Word skills, with the confidence to handle data and admin tasks accurately
- Excellent written and verbal communication, with the ability to explain complex issues clearly
- A keen eye for detail, accuracy, and the ability to investigate and research effectively
- A commitment to honesty, integrity, and confidentiality in every aspect of the role
- A collaborative mindset, balanced with the ability to work independently, stay calm under pressure, and meet deadlines
- Strong organisational skills and the ability to interpret policies and instructions with confidence
- Previous experience in insurance or risk management, which would be advantageous but not essential
What we can offer
- Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
- Celebrate your special day with an extra day off on your birthday
- Our industry-leading Family Leave Policies ensure you’re supported when it matters most
- Take a paid day to volunteer and give back to a cause close to your heart
- We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
- Unlock your potential with tailored training and endless career growth opportunities
- Commute for less with our cycle to work scheme
- Access high street discounts to make the everyday a little more rewarding
- Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme
About Lithia UK
At Lithia UK, our growth is powered by our people:
As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.
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Claims & Risk Management Specialist employer: Lithia
Contact Detail:
Lithia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims & Risk Management Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to claims and risk management. Practice your responses, focusing on how your skills align with the role at Lithia UK. Confidence is key!
✨Tip Number 3
Showcase your attention to detail during interviews. Bring examples of how you've handled claims or managed risks in the past. This will demonstrate your proactive approach and fit for the Claims & Risk Management Specialist role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Lithia UK team.
We think you need these skills to ace Claims & Risk Management Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Claims & Risk Management Specialist role. Highlight your relevant experience and skills that match the job description, especially your attention to detail and communication abilities.
Showcase Your Skills: Don’t forget to mention your strong Microsoft Excel and Word skills! We want to see how you can handle data and admin tasks accurately, so give us examples of how you've used these tools in previous roles.
Be Professional and Personable: When writing your application, keep it professional but let your personality shine through. We’re looking for someone who can communicate complex issues clearly, so make sure your writing reflects that clarity and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Lithia UK!
How to prepare for a job interview at Lithia
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of claims management processes and industry regulations. Be ready to discuss how you would handle specific scenarios, as this role requires a detail-driven approach to investigating incidents.
✨Showcase Your Communication Skills
Since excellent written and verbal communication is key for this position, prepare examples of how you've effectively communicated complex issues in the past. Think about times when you had to explain difficult concepts clearly to colleagues or clients.
✨Demonstrate Your Organisational Skills
Be prepared to talk about how you manage your workload and stay organised, especially under pressure. Share specific tools or methods you use to keep track of claims and ensure compliance with internal processes.
✨Emphasise Your Collaborative Mindset
This role involves working closely with various stakeholders, so highlight your ability to collaborate effectively. Prepare examples of how you've built strong relationships in previous roles, particularly with external providers or team members.