At a Glance
- Tasks: Manage credit queries, perform checks, and support our dynamic finance team.
- Company: Join Lithia UK, a leading name in automotive retail with a focus on growth.
- Benefits: Enjoy 33 days holiday, competitive salary, and exclusive discounts.
- Other info: Endless career growth opportunities in a supportive and innovative environment.
- Why this job: Make an impact in finance while enjoying hybrid work flexibility.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 26436 - 26436 £ per year.
Lithia UK Head Office - Hybrid working with flexibility to work from home 2 days per week. Salary of £26,436.80 with pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services.
Are you confident with numbers, comfortable handling complex queries, and looking to take the next step in your finance career? Based in our Finance Shared Service Centre, you’ll be part of a dynamic team that supports our nationwide network of retailers. With over 140 team members and a focus on continual growth and development, we’re dedicated to offering limitless opportunities for career development.
You’ll be a natural problem-solver, confident in communicating with internal teams and external customers to ensure queries are resolved quickly and accurately. From performing credit checks and handling overdue accounts, to tracking queries and reviewing aged debt reports, your attention to detail and customer service mindset will be key to success in this fast-paced, hybrid role. You’ll be working physically from Head Office for three days per week, with the flexibility to work from home for two days per week.
As a leading name in automotive retail, we’re dedicated to providing an incredible experience for our customers, both online and across our dealerships. We’re looking for someone to truly make an impact whilst fuelling our growth and driving our vision forward.
You could have the opportunity to be involved with:
- Prioritising and proactively chasing overdue debt in line with group policy and compliance frameworks.
- Managing inbound and outbound communications (via phone, email and Zendesk) to ensure timely resolution of credit-related queries.
- Investigating and resolving discrepancies or disputes, collaborating with dealership teams and external customers to identify root causes and drive resolution.
- Processing key documentation such as remittances, copy invoices and statements to support reconciliations and ensure accurate postings.
- Performing credit checks for new and existing customers, helping mitigate financial risk across the business.
- Completing tasks that support the month-end close process to ensure accurate reporting and data integrity.
- Using third-party portals and internal systems to retrieve documentation and ensure compliance with SOX and audit requirements.
- Identifying opportunities for continuous improvement and contributing to projects that enhance team efficiency and service levels.
Do you have what it takes to be a Lithia UK Associate? We’re looking for someone who has:
- Strong written and verbal communication skills, with the confidence to liaise with stakeholders at all levels.
- A good working knowledge of Microsoft Office applications, especially Excel.
- Excellent attention to detail, with strong organisational skills and the ability to manage multiple priorities.
- A proactive and self-motivated approach, with the ability to work independently and meet deadlines.
- Familiarity with ERP systems and reporting tools such as Power BI, Zendesk, or Credit Assist is desirable.
What we can offer you:
- Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love.
- Celebrate your special day with an extra day off on your birthday.
- Our industry-leading Family Leave Policies ensure you’re supported when it matters most.
- Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive.
- Take a paid day to volunteer and give back to a cause close to your heart.
- We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries.
- Unlock your potential with tailored training and endless career growth opportunities.
- Commute for less with our cycle to work scheme.
- Access high street discounts to make the everyday a little more rewarding.
- Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme.
At Lithia UK, our growth is powered by our people. As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together.
If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey. Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law.
Credit Management Associate - Hybrid Finance Support in Nottingham employer: Lithia UK
Lithia UK is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary of £26,436.80 alongside generous benefits such as 33 days of holiday, flexible hybrid working, and exclusive discounts on automotive purchases. Our dynamic work culture fosters innovation and collaboration, empowering associates to make a meaningful impact while enjoying tailored training and career advancement opportunities in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Management Associate - Hybrid Finance Support in Nottingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Lithia UK's social media and website. Understanding their values and mission will help you connect better during your chat.
✨Tip Number 2
Practice your problem-solving skills! Since this role involves handling complex queries, think of examples from your past experiences where you successfully resolved issues. Be ready to share these during your interview.
✨Tip Number 3
Show off your communication skills! Whether it’s through a phone call or email, be clear and confident when discussing your experiences. This will demonstrate your ability to liaise with stakeholders effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Credit Management Associate - Hybrid Finance Support in Nottingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your skills that match the job description. We want to see how your experience aligns with the role of Credit Management Associate, so don’t hold back on showcasing your problem-solving abilities and attention to detail!
Show Off Your Communication Skills:Since this role involves liaising with various stakeholders, it’s crucial to demonstrate your strong written communication skills. Use clear and concise language in your application to reflect how you’d communicate in the workplace. Remember, we’re looking for someone who can handle complex queries with ease!
Highlight Relevant Experience:If you’ve got experience with credit checks, managing overdue accounts, or using ERP systems, make sure to mention it! We love seeing candidates who can bring relevant skills to the table, so don’t shy away from detailing your past roles and responsibilities.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Lithia UK!
How to prepare for a job interview at Lithia UK
✨Know Your Numbers
As a Credit Management Associate, you'll be dealing with complex queries and financial data. Brush up on your numerical skills and be prepared to discuss how you've handled similar situations in the past. Show them you’re confident with numbers!
✨Master Communication
Strong written and verbal communication skills are key for this role. Practice articulating your thoughts clearly and confidently. Think about examples where you've successfully resolved disputes or communicated effectively with stakeholders.
✨Showcase Your Attention to Detail
This position requires excellent attention to detail. Prepare to discuss specific instances where your meticulous nature helped prevent errors or improved processes. Bring up any experience with documentation or reconciliations to highlight your skills.
✨Familiarise Yourself with Tools
Get comfortable with Microsoft Office, especially Excel, and any ERP systems mentioned in the job description. If you have experience with tools like Power BI or Zendesk, be ready to share how you've used them to enhance efficiency in previous roles.