At a Glance
- Tasks: Support finance operations by managing credit queries and ensuring timely resolutions.
- Company: Join Lithia UK, a leading automotive retailer with a focus on innovation and customer experience.
- Benefits: Enjoy 33 days holiday, flexible working, and exclusive discounts on car purchases.
- Other info: Be part of a diverse team that values personal growth and celebrates success.
- Why this job: Kickstart your finance career in a dynamic team with endless growth opportunities.
- Qualifications: Strong communication skills and attention to detail; familiarity with Excel and ERP systems is a plus.
The predicted salary is between 26436 - 26436 £ per year.
Lithia UK Head Office - Hybrid working with flexibility to work from home 2 days per week. Salary of £26,436.80 with pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services.
Are you confident with numbers, comfortable handling complex queries, and looking to take the next step in your finance career? Based in our Finance Shared Service Centre, you’ll be part of a dynamic team that supports our nationwide network of retailers. With over 140 team members and a focus on continual growth and development, we’re dedicated to offering limitless opportunities for career development.
You’ll be a natural problem‑solver, confident in communicating with internal teams and external customers to ensure queries are resolved quickly and accurately. From performing credit checks and handling overdue accounts, to tracking queries and reviewing aged debt reports, your attention to detail and customer service mindset will be key to success in this fast‑paced, hybrid role. You’ll be working physically from Head Office for three days per week, with the flexibility to work from home for two days per week.
As a leading name in automotive retail, we’re dedicated to providing an incredible experience for our customers, both online and across our dealerships. We’re looking for someone to truly make an impact whilst fuelling our growth and driving our vision forward.
You could have the opportunity to be involved with:
- Prioritising and proactively chasing overdue debt in line with group policy and compliance frameworks
- Managing inbound and outbound communications (via phone, email and Zendesk) to ensure timely resolution of credit‑related queries
- Investigating and resolving discrepancies or disputes, collaborating with dealership teams and external customers to identify root causes and drive resolution
- Processing key documentation such as remittances, copy invoices and statements to support reconciliations and ensure accurate postings
- Performing credit checks for new and existing customers, helping mitigate financial risk across the business
- Completing tasks that support the month‑end close process to ensure accurate reporting and data integrity
- Using third‑party portals and internal systems to retrieve documentation and ensure compliance with SOX and audit requirements
- Identifying opportunities for continuous improvement and contributing to projects that enhance team efficiency and service levels
Do you have what it takes to be a Lithia UK Associate? We’re looking for someone who has:
- Strong written and verbal communication skills, with the confidence to liaise with stakeholders at all levels
- A good working knowledge of Microsoft Office applications, especially Excel
- Excellent attention to detail, with strong organisational skills and the ability to manage multiple priorities
- A proactive and self‑motivated approach, with the ability to work independently and meet deadlines
- Familiarity with ERP systems and reporting tools such as Power BI, Zendesk, or Credit Assist is desirable
What we can offer you:
- Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
- Celebrate your special day with an extra day off on your birthday
- Our industry‑leading Family Leave Policies ensure you’re supported when it matters most
- Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive
- Take a paid day to volunteer and give back to a cause close to your heart
- We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
- Unlock your potential with tailored training and endless career growth opportunities
- Commute for less with our cycle to work scheme
- Access high street discounts to make the everyday a little more rewarding
- Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme
At Lithia UK, our growth is powered by our people: As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.
Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio‑economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law.
Credit Management Assistant in Nottingham employer: Lithia UK
Lithia UK is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary of £26,436.80 alongside generous benefits such as 33 days of holiday, flexible hybrid working, and exclusive discounts on car purchases. Our dynamic work culture fosters collaboration and innovation, empowering team members to take ownership of their roles while enjoying tailored training and career advancement opportunities in the thriving automotive retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Management Assistant in Nottingham
✨Tip Number 1
Get to know the company inside out! Research Lithia UK, their values, and what they stand for. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with various stakeholders, it’s crucial to be clear and confident. Try role-playing common scenarios or queries you might face in the role to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and potentially even a referral, which can really help your application stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Lithia UK family!
We think you need these skills to ace Credit Management Assistant in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Credit Management Assistant role. Highlight your attention to detail, problem-solving abilities, and any relevant experience with finance or customer service.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've handled complex queries or managed multiple priorities in the past. This is your chance to show off your personality!
Showcase Your Communication Skills:Since strong written communication is key for this role, ensure your application is clear and concise. Use professional language but let your unique voice shine through. We want to see how you can communicate effectively with stakeholders.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Lithia UK
✨Know Your Numbers
As a Credit Management Assistant, you'll be dealing with numbers daily. Brush up on your financial knowledge and be prepared to discuss how you've handled complex queries in the past. This will show your confidence and capability in managing financial tasks.
✨Master Communication Skills
Strong written and verbal communication skills are crucial for this role. Practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios you might face, such as resolving disputes or liaising with stakeholders, to demonstrate your problem-solving abilities.
✨Familiarise Yourself with Tools
Get comfortable with Microsoft Office, especially Excel, and any relevant ERP systems like Zendesk or Power BI. If you can, explore these tools before the interview so you can speak about your experience and how you can leverage them in the role.
✨Show Your Proactive Side
The job description highlights the need for a proactive approach. Think of examples where you've taken initiative in previous roles, whether it was improving processes or managing overdue accounts. Be ready to share these stories to illustrate your self-motivation and ability to drive results.
