New Car Sales Manager

As a Sales Manager, you will have the support of the Head of Business to develop, encourage, inspire, and enhance the team's current sales and success by providing the New Car Sales Team with the framework, guidance, assurance, and enthusiasm to optimise both individual and collective potential for unparalleled success.

Why Lithia UK?

• Structured career paths with ongoing development opportunities: We believe in nurturing talent from within, creating a culture where your growth is our mission, this is why you'll have access to the coaching, mentoring, and the tailored training programmes you need to flourish.
• As a testament to your development, you will have the opportunity to apply for our Aspiring Head of Business programme, this is tailored around individual future aspirations and skills growth.
• We will empower you to drive your own career with the support from senior leaders and our dedicated learning and development team.
• Experienced leaders: Our progressive environment, coupled with supportive experienced leaders, ensures you're equipped with the tools, mentorship, and opportunities to feel confident to accelerate your journey.

Your Journey as a Sales Manager

• You will be the driving force behind your Sales Team, igniting their motivation and providing expert coaching to ensure targets and goals are achieved.
• Ensuring your sales team delivery and maintain a high level of customer service and achieving top CSI scores for your dealership.
• Responsible for the implementation of compliance in regards to maintaining manufacturer standards and obligations to the customer, ensuring trust and integrity in all that we do.
• Meeting the required standards for providing fair financial advice and services to our customers, adhering to FCA regulations.
• You will ensure the dealership is well presented, making sure the site's stock is well managed, leaving a lasting impression on all who visit.

Are you ready to embrace the challenge?

We are looking for someone who is an experienced New Car Sales Manager or high performing Business Manager who is ready to take the next step up in their career. You will have the opportunity to lead a busy and successful Sales Team at Ford, Darlington. If you are determined, motivated and thrive in high pressure environments whilst enjoying the journey, this is the role for you.

• Inspirational leadership skills, able to motivate a team to work collaboratively and exceed targets, maximising profitability and achieving the highest standards.
• Able to showcase an impressive sales background in the automotive industry, backed by exceptional communication and negotiation skills that continually drive success.
• Genuinely passionate for providing exceptional levels of customer service, leaving lasting smiles on our customers' faces.
• Flexible in your approach, working collaboratively with our Telesales and Retention Team, who support with the enquiry management of your dealership.
• Committed to doing the right thing, and treating our customers fairly, continuously learning to ensure you build your level of knowledge to work successfully in a regulated environment.

What we can offer you

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love.
• Celebrate your special day with an extra day off on your birthday.
• Our industry-leading Family Leave Policies ensure you're supported when it matters most.
• Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive.
• Take a paid day to volunteer and give back to a cause close to your heart.
• We believe in recognising dedication and loyalty, that's why we celebrate long service milestone anniversaries.
• Unlock your potential with tailored training and endless career growth opportunities.
• Commute for less with our cycle to work scheme.
• Access high street discounts to make the everyday a little more rewarding.
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme.

At Lithia UK, our growth is powered by our people: As one of the largest automotive retailers globally, we're passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values - Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun! - fuel everything we do. Join us, and you'll be part of a team that embraces innovation, champions personal growth, and celebrates success together.

If you're ready to make an impact in an environment that empowers you to drive change, we'd love to have you with us on this journey. Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law. We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: UK_resourcing@lithia.com. Our team will be happy to support you throughout every stage of the process.