At a Glance
- Tasks: Manage workshop productivity and technician training while ensuring compliance with warranty procedures.
- Company: Hatfields Chester JLR, a leader in the automotive industry.
- Benefits: 33 days annual leave, birthday off, salary sacrifice for a new car, and paid volunteer day.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
- Why this job: Join a dynamic team and make a real impact in the motor industry.
- Qualifications: Experience in service departments and strong planning and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
What does the role of Workshop Controller involve?
- Accounting for and managing Technicians time when working on jobs.
- Ensuring Job Card write up compliance with regards to OEM Warranty Procedures.
- Managing and improving workshop Productivity and Efficiency by allocating the correct jobs to the correctly skilled technician.
- Identifying Technician Training Needs.
What do you need to succeed as a Workshop Controller?
- Proven experience within a service department in the motor industry.
- An excellent understanding of systems and processes operated to within this environment.
- A strong knowledge of Health and Safety.
- Confident with dealing with people at all levels, be able to build an immediate rapport.
- Excellent planning and organisational skills.
- Comfortable in negotiating and influencing situations.
- Lead by example to deliver an outstanding customer experience every time.
What we can offer you:
- Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love.
- Celebrate your special day with an extra day off on your birthday.
- Our industry-leading Family Leave Policies ensure you’re supported when it matters most.
- Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive.
- Take a paid day to volunteer and give back to a cause close to your heart.
- We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries.
- Unlock your potential with tailored training and endless career growth opportunities.
- Commute for less with our cycle to work scheme.
- Access high street discounts to make the everyday a little more rewarding.
- Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme.
Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law.
Workshop Controller in Chester employer: Lithia UK
Hatfields Chester JLR is an exceptional employer that prioritises employee well-being and professional growth. With generous benefits such as 33 days of annual leave, tailored training opportunities, and a supportive work culture that values diversity and inclusion, employees are empowered to thrive both personally and professionally. Located in Chester, the company fosters a collaborative environment where every team member can contribute to delivering outstanding customer experiences while enjoying a rewarding work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Controller in Chester
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor industry and let them know you're on the lookout for a Workshop Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of OEM Warranty Procedures and workshop productivity strategies. We want you to shine when discussing how you can improve efficiency and manage technician training needs!
✨Tip Number 3
Showcase your people skills! Practice building rapport and influencing situations, as these are key in the role. Think of examples from your past experiences where you've successfully led a team or improved customer satisfaction.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Workshop Controller in Chester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Workshop Controller role. Highlight your experience in managing technicians and your understanding of service department processes. We want to see how your skills align with what we’re looking for!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use examples from your past roles to show how you’ve improved productivity or managed teams effectively. This helps us see the real impact you can make at StudySmarter.
Be Personable:Remember, we’re looking for someone who can build rapport with people at all levels. Use a friendly tone in your application and let your personality shine through. We love candidates who can connect with others!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the Workshop Controller position. We can’t wait to hear from you!
How to prepare for a job interview at Lithia UK
✨Know Your Stuff
Make sure you brush up on your knowledge of workshop processes and OEM warranty procedures. Being able to discuss these confidently will show that you understand the role and can manage technicians effectively.
✨Showcase Your People Skills
As a Workshop Controller, you'll need to build rapport with technicians and customers alike. Prepare examples of how you've successfully managed relationships in the past, highlighting your negotiation and influencing skills.
✨Demonstrate Planning Prowess
Be ready to talk about how you’ve improved productivity and efficiency in previous roles. Think of specific instances where your planning and organisational skills made a difference in the workshop.
✨Highlight Your Commitment to Safety
Health and safety is crucial in this role. Be prepared to discuss your understanding of health and safety regulations and how you've implemented them in past positions to ensure a safe working environment.
