At a Glance
- Tasks: Lead aftersales teams to deliver exceptional customer service and drive continuous improvement.
- Company: Hatfields JLR, a dynamic automotive company with a focus on collaboration.
- Benefits: Competitive salary, bonus, company car, 33 days holiday, and family health care.
- Other info: Enjoy tailored training and endless career growth opportunities.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: Experience in aftersales management and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Hatfields JLR Chester offers a competitive salary plus bonus, company car, 33 days holiday (including bank holidays), pension, family health care, critical illness and life assurance schemes, and exclusive discounts on new and used vehicles and aftersales services.
Aftersales Managers within Hatfields play a critical role in ensuring our customers receive an exceptional level of service from both front of house/workshop and everything in between. You will support in driving a collaborative culture amongst our colleagues. Hatfields will empower, support, and give you all the tools you need to thrive in an exciting environment where your role is vital to our success.
What you’ll bring to the role:
- A positive, can-do attitude and willingness to collaborate with other departments to overcome challenges and solve problems quickly.
- A proven track record of continuous improvements to processes within a premium or luxury brand.
- Communication - comfortable liaising with stakeholders at every level of the business.
- Motivational Leadership to all of our aftersales colleagues, taking responsibility for performance and our colleagues' professional development.
What we can offer you:
- Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love.
- Celebrate your special day with an extra day off on your birthday.
- Our industry-leading Family Leave Policies ensure you’re supported when it matters most.
- Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive.
- Take a paid day to volunteer and give back to a cause close to your heart.
- We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries.
- Unlock your potential with tailored training and endless career growth opportunities.
- Commute for less with our cycle to work scheme.
- Access high street discounts to make the everyday a little more rewarding.
- Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme.
Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law.
Aftersales Manager in Chester employer: Lithia UK
Hatfields JLR Chester is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary, generous benefits including 33 days of holiday, and a supportive work culture. As an Aftersales Manager, you will thrive in a collaborative environment where your leadership skills are valued, and you will have access to tailored training and career advancement opportunities, all while being part of a diverse and inclusive team committed to delivering outstanding service.
