At a Glance
- Tasks: Lead customer resolution and manage data rights inquiries in a dynamic environment.
- Company: Lithia UK, a forward-thinking automotive company with a focus on customer satisfaction.
- Benefits: Competitive salary, car allowance, bonus, pension, and life assurance.
- Other info: Hybrid role with great career development opportunities until September 2027.
- Why this job: Shape customer service standards and make a real difference in customer experiences.
- Qualifications: Experience in customer service management and knowledge of GDPR regulations.
The predicted salary is between 53860 - 53860 £ per year.
Lithia UK Head Office in the United Kingdom is seeking a Group Customer Resolution and Information Rights Manager (fixed-term until Sept 2027) to lead our central Customer Services function from the Lithia UK Head Office in Annesley, Nottingham. This is a hybrid role with 1 day onsite per week, offering a salary up to £53,860 plus car allowance, bonus, pension and life assurance.
You'll oversee complex customer complaints, DSARs and GDPR inquiries, shaping standards and governance with senior leaders.
Senior Group Customer Resolution & Data Rights Lead in Nottingham employer: Lithia UK Head Office
Lithia UK is an excellent employer that values its employees by fostering a collaborative work culture and offering flexible working arrangements, including the opportunity to work from home on Fridays. With a strong focus on employee growth, you will have access to ongoing training and development opportunities, ensuring you can advance your career while providing exceptional service in a supportive environment.
