At a Glance
- Tasks: Provide 1st line IT support and exceptional customer service across the organisation.
- Company: Join Lithia UK, a dynamic company focused on innovation and teamwork.
- Benefits: Enjoy a hybrid work model, competitive pay, and opportunities for growth.
- Other info: Flexible working with one Saturday shift per month and great career prospects.
- Why this job: Make a difference by solving tech issues and supporting your colleagues.
- Qualifications: Strong communication skills and a passion for technology are essential.
The predicted salary is between 25000 - 32000 £ per year.
Lithia UK is seeking a Service Desk Analyst to provide 1st line technical support and exceptional customer service across the organisation.
The role combines office-based collaboration four days a week with Fridays at home, and includes one Saturday shift per month to support Lithia UK stores and functions.
You will work under the Service Desk Team Leader, handling incidents, logging in the ITSM system, and liaising with manufacturers and third-party contacts to ensure quick resolutions.
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Hybrid 1st Line IT Support — Service Desk Analyst in Nottingham employer: Lithia UK Head Office
Lithia UK is an excellent employer that values its employees by fostering a collaborative work culture and offering flexible working arrangements, including the opportunity to work from home on Fridays. With a strong focus on employee growth, you will have access to ongoing training and development opportunities, ensuring you can advance your career while providing exceptional service in a supportive environment.
